Our managers can now direct building operations in closer proximity to the properties they manage, which will enhance communication with our clients and allow us to provide even better service.
Queens, NY (PRWEB) May 10, 2012
Cooper Square Realty, the largest residential property management company in New York City, has opened a new office in Rego Park, Queens. Located at 95-25 Queens Boulevard, the state-of-the-art facility mirrors the sleek style and open floor plan of the company’s main offices in Manhattan.
The new office will serve as headquarters for the company’s CityLine Division, which comprises 70 employees devoted to managing more than 165 properties and 26,000 apartments in Brooklyn, Queens, The Bronx and on Long Island. In addition to this new location and its Manhattan headquarters, Cooper Square Realty maintains offices in Bay Ridge, Brooklyn and on Richmond Avenue on Staten Island.
“This further expansion into the outer boroughs will enable our managers to direct building operations in closer proximity to the properties they manage, which will enhance communication with our board members and residents and allow us to provide even better service,” says David Kuperberg, Chief Executive Officer, Cooper Square Realty.
“Cooper Square Realty is able to offer a full menu of services to our more than 500 clients, wherever they are located,” says Keith Werny, President of CityLine. These include lower rates on goods and services negotiated via bulk purchasing programs; innovative insurance and financial management programs; and an online transfer application system.
The company takes every aspect of customer interaction into account to assure the highest level of customer care. Cooper Square Realty is the only property management company in New York City to offer a Customer Care Center, through which residents are guaranteed to reach a live Customer Care Specialist who can address their inquiries. All calls are logged in the company’s proprietary web-based system, so that property managers can quickly track calls, responses and follow up on issues when necessary.
Clients also benefit from portfolio-based energy management through the company’s FS Energy subsidiary. Through benchmarking and analysis, FS Energy devises customized energy management strategies for Cooper Square Realty’s managed properties. In 2011, clients saw their energy costs reduced by more than $11 million.
The CityLine Division continues Cooper Square Realty’s commitment to providing its clients with the tools and services necessary to run a more cost-effective operation and ensure high resident satisfaction.
About Cooper Square Realty
Cooper Square Realty is the largest residential property management company in New York City and also offers project management and energy management services. Cooper Square’s portfolio comprises upwards of 500 condominiums, cooperatives, and rental properties with an aggregate value of over $6 billion. The company manages more than 70,000 residences that are home to more than 200,000 people. These include distinctive lifestyle properties such as The Plaza Residences, luxury residential towers such as New York by Gehry, new developments, prewar landmark buildings, and apartment complexes. Further information is available at http://www.coopersquare.com.
Cooper Square Realty is a subsidiary of FirstService Residential Management (http://www.fsresidential.com), North America’s premier residential property management company, overseeing more than 5,600 properties and over 1.3 million residential units. FSR is a subsidiary of FirstService Corporation (NASDAQ: FSRV TSX: FSV), a global leader in the rapidly growing real estate services sector. Further information may be obtained at http://www.firstservice.com.
FirstService Corporation (NASDAQ: FSRV, TSX: FSV) is a global leader in the rapidly growing real estate services sector, providing a variety of services in: commercial real estate, residential property management, and property services. As one of the largest property managers in the world, FirstService manages more than 2.3 billion square feet of residential and commercial properties through its three industry-leading service platforms: Colliers International, one of the largest global players in commercial real estate services; FirstService Residential Management, the largest manager of residential communities in North America; and Property Services, including Field Asset Services, one of America’s largest providers of property preservation and distressed asset management and FS Brands, one of North America’s largest providers of property services through franchise networks.
FirstService generates over US$2.2 billion in annual revenues and has more than 23,000 employees worldwide. More information about FirstService is available at http://www.firstservice.com.