Monterrey, Mexico (PRWEB) May 12, 2012
Qualfon, a leading business process outsourcing (BPO) and call center service provider, is pleased to announce certification of full compliance with the PCI Data Security Standard (PCI-DSS) as a Level 1 Service Provider.
Achieving PCI Compliance certification demonstrates the company’s commitment to the highest standards of data security and places Qualfon among a select group of BPO’s and call service providers around the globe to have achieved this distinction.
PCI DSS is a vital industry standard for the protection of sensitive cardholder data. PCI-DSS is a comprehensive set of standards that require merchants and service providers that store, process, or transmit customer payment card data to adhere to strict information security controls and processes. The certification involves verification of the implementation of a number of mandated control objectives that are specific to technology design, network and physical data security.
The Payment Card Industry Data Security Standard requires all merchants involved in the capture, storage and processing of credit card transactions engage certified auditors to perform audits of security controls. The audit includes external vulnerability scans of the network, verification that all card holder data and password data are encrypted, and ensuring that Secure Socket Layer (SSL) security is employed for access to, and transmission of, all cardholder data.
“The PCI-DSS certification validates our commitment to protect our customer’s data and confidential information,” said Javier Ayala, Qualfon, Chief Technology Officer. “We worked hard to achieve PCI compliance on all our call centers and look forward to providing services to clients that require PCI compliance and enhanced data security.”
The PCI DSS was created by the original five global payment companies: Visa Inc., MasterCard Worldwide, American Express, Discover Financial Services and JCB International, Their work has facilitated industry adoption of security measures that protect sensitive consumer account data.
Since 1996, Qualfon has been dedicated to being the business processes outsourcer (BPO) and call center provider of choice for our clients by operating with ethical values, top ranking performance, and below market pricing. Qualfon is a different kind of BPO because of this unique combination of values, performance, and price. Qualfon employs more than 9,000 people worldwide and currently provides near-shore and offshore services from contact centers in Mexico, Central America, South America, and the Philippines. http://www.qualfon.com