ABS Associates, Inc. Named as a Finalist in the 2012 American Business Awards

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10th annual Stevie® Awards will be presented on June 18 in New York City and September 17 in San Francisco

ABS Customer Service Team Stevie Awards Finalist

ABS a Customer Service Team Finalist for the 2012 Stevie Awards

We believe the ABShelp™ team in particular is responsible for ABS’s 92% contact renewal rate.

ABS Associates, Inc. was named a Finalist today for a second year in a row, this time in the Customer Service Team category in The 2012 American Business Awards.

The American Business Awards are the nation’s premier business awards program. All organizations operating in the U.S.A. are eligible to submit nominations – public and private, for-profit and non-profit, large and small.

For the first time, The American Business Awards will be presented at two awards events: the ABA's traditional banquet on Monday, June 18 in New York, and a new tech awards event on Monday, September 17 in San Francisco.

More than 3,000 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories, including Most Innovative Company of the Year, Management Team of the Year, Best New Product or Service of the Year, Corporate Social Responsibility Program of the Year, and Executive of the Year, among others. ABS Associates, Inc. is nominated in the Customer Service Team of the Year category.

The finalist for Customer Service is the ABShelp™ Global Knowledge Center Team, recognized for consistently meeting 100% of Service Level Agreements (SLAs) for all of ABS’s helpdesk clients. “We believe the ABShelp™ team in particular is responsible for ABS’s 92% contact renewal rate,” says Bob Koch, President and CFO of ABS. “We congratulate the entire ABShelp™ staff, not only for their repeat nomination for this award, but for their relentless coordination of effort among a mutually supportive and highly communicative group.”

Finalists were chosen by more than 140 business professionals nationwide during preliminary judging in April and May. More than 150 members of 10 specialized judging committees will determine Stevie Award placements from among the Finalists during final judging, to take place May 14 - 25.

Details about The American Business Awards and the list of Finalists in all categories are available at http://www.stevieawards.com/aba.

About the Stevie Awards
Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at http://www.stevieawards.com.

Sponsors and partners of The 2012 American Business Awards include American Support, Business TalkRadio Network, Callidus Software, Citrix Online, Dynamic Research Corporation, iolo technologies, John Hancock Funds, LifeLock, PetRays, Primus Telecommunications Group, SoftPro, and VerticalResponse.

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Stefan Schurman
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