Enterprise Management Associates to Present Complimentary CMDB Webinar

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Practitioner-focused session will pull from real-world examples from ten years of EMA Research Director and author Charles Betz’s CMDB experience.

Enterprise Management Associates (EMA), a leading IT and data management research and consulting firm, today announced it will host a free IT management Webinar entitled “Real-World CMDB.”

Little in ITIL is more controversial or misunderstood than the Configuration Management Database (CMDB). For this practitioner-focused session, EMA Research Director and author of "Architecture and Patterns for IT: Service Management, Resource Planning, and Governance (Making Shoes for the Cobbler's Children)," Charlie Betz, will provide in-the-trenches perspectives on:

-Building the CMDB business case, including quantifiable benefits ITIL doesn’t talk about
-Real-world CMDB integrations
-CMDB services and who needs them
-The agile and iterative CMDB
-The 3 most important data points for your CMDB

All cases are drawn directly from personal experience and represent significant challenges in people, process, and technology. Specific process, data, and system integration models will be presented as appropriate, in detail.

Charles Betz, Research Director, EMA

Thursday, May 24, 2012
11:00 am Pacific / 2:00 pm Eastern

Those who are interested in joining this Webinar can register at: http://research.enterprisemanagement.com/real-world-cmdb-pr.html

About Enterprise Management Associates (EMA)
Founded in 1996, EMA is a leading industry analyst firm that provides deep insight across the full spectrum of IT and data management technologies. EMA analysts leverage a unique combination of practical experience, insight into industry best practices, and in-depth knowledge of current and planned vendor solutions to help its clients achieve their goals. Learn more about EMA research, analysis, and consulting services for enterprise line of business users, IT professionals and IT vendors at http://www.enterprisemanagement.com or blogs.enterprisemanagement.com.

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Raleigh Gould