By utilizing the collective knowledge of our customers and employees, we can communicate best practices and receive feedback faster than ever before.
Atlanta, GA (PRWEB) May 17, 2012
SignUp4 has developed a new standard in customer interaction, allowing users to ask and respond to questions, suggestions, comments, and solutions. The new User Community is available immediately for all SignUp4 users. This interactive and ever-changing knowledgebase allows unprecedented access to information in real-time assisted by a network of people with solutions. “SignUp4 employees and moderators will play a role in the operations of the community, but the real magic is seeing the users share the techniques that have worked for them," said Doug Wetzel, Vice President of New Product Engineering. “By utilizing the collective knowledge of our customers and employees, we can communicate best practices and receive feedback faster than ever before.” The private community will allow access to SignUp4’s award-winning Client Services team and the know-how of thousands of SignUp4 users around the world.
The user experience is intuitive and simple to use, yet powerful enough to provide specific support. The User Community suggests solutions that have worked in the past and remembers new solutions as they are discovered. These solutions contain detailed instructions, images, video clips or additional files needed to successfully answer each question. Along with increased client-to-client interaction, SignUp4 is able to leverage the voice of the customer in guiding the product roadmap. Product feedback, praise, and suggestions are easily entered as new topics to share. The SignUp4 responses, as well as the additional comments from other users, are preserved for the community to review and discuss. Working with the myriad answers contained in the User Community as it continues to develop, SignUp4 users now have immediate access to solutions twenty-four hours a day, seven days a week.
SignUp4 is the innovative meetings intelligence provider offering the highest quality event management and strategic meetings management solutions with an affordable unlimited usage model. Founded in 1999 and backed by an experienced team of technology and event management experts, we are driven by a single objective- to design, develop, deliver, and support the most reliable, cost-effective event management tools. To ensure we meet the needs of our clients and the demands of the evolving meetings industry, we develop new features and functionality every 5 weeks, on average producing over 1,000 updates annually. The goal of SignUp4’s meetings intelligence is to streamline workflows, simplify and drive registrations, efficiently manage travel logistics, improve communications, and provide visibility into meeting spend for leveraging contract negotiations and increasing ROI. With over a decade of experience, 3,200 users and over 80 of the Fortune 500, we understand the value of your time and events.