Plymouth Tube Co. Earns 2012 Summit Award at Consona Connect User Conference

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Global Alloy and Tubing Supplier Uses AXIOM® ERP Software Attribute Pricing to Improve Customer Service

Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced at its Consona Connect 2012 user conference that Plymouth Tube Co. (Plymouth), global supplier of specialty carbon alloy, nickel alloy and stainless steel tubing for mechanical, pressure, boiler and hydraulic applications, is a 2012 Summit Award winner for its use of AXIOM® ERP software, from Consona’s AXISTM product line.

Plymouth was selected due to its extensive use of AXIOM ERP’s attribute pricing functionality to achieve the following results:

  •     Standardized pricing across all the customer service representatives and situations
  •     Proper pricing and margins for all customers, locations and products
  •     Correct and consistent pricing on new products

“The AXIOM ERP attribute pricing module allows us to establish specific rules for each customer, location, product and market so that we can include all of the many factors that go into our pricing process,” said Cheryl Jeffrey, ERP business analyst, Plymouth. “Standardizing our pricing process by using AXIOM as a tool has made us more efficient and effective.”

“We’re thrilled to honor Plymouth Tube with a Summit Award at Consona Connect 2012,” said Jeff Tognoni, CEO, Consona. “The success the company has achieved by broadening its use of AXIOM ERP is a great example of how the right system — and right people — can increase the ever-important customer satisfaction.”

About Consona’s Summit Awards
At every user conference, Consona Corporation hands out Summit Awards to recognize customers that demonstrate excellence in utilizing both core and add-on Consona solutions to reinvent their business, achieve a strong return on investment in a relatively short period of time, improve overall business performance, or show steady business growth and a passion for implementing and mastering new technologies.

About Consona Corporation
Consona Corporation is a worldwide leader in providing CRM and ERP software and services for companies of all sizes. Consona is dedicated to becoming a valued business partner by helping each and every customer continuously improve business processes over time. Toward this mission, Consona invests in the people, processes, technology and tools needed to provide its customers with a unique combination of customer care; product fit; a broad range of consulting, IT and business services; and industry expertise. Consona serves more than 4,500 customers worldwide and across a variety of industries. Battery Ventures VI LP and Thoma Bravo LLC jointly own Consona. For further information, visit http://www.consona.com, e-mail infoATconsona.com, or call (888) 8 CONSONA.

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Mitch Briggs
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