Redmond, WA (PRWEB) May 16, 2012
Avidian Technologies today announced the availability of a major update to the team versions of Prophet, the industry-leading, Microsoft Outlook-based customer relationship management (CRM) software. These features include a new user interface with dynamic filtering, social monitoring and tracking of customers and internal team members and SharePoint and mobile support.
First made available last month in Prophet Ultimate OnDemand Edition, these advanced features are now available in all editions of Prophet Ultimate and Prophet Enterprise. This includes both on-premise and cloud-based editions.
Click-to-tweet: Prophet CRM rolls out new user interface, social features, mobile and Sharepoint support: http://bit.ly/KqOrfh
“The response from our clients already using these new features in Prophet Ultimate OnDemand has been extremely positive,” said James Wong, founder and chief executive officer of Avidian. “We’re excited to now offer these capabilities to all of our clients using team versions of Prophet. In today’s business environment, every customer – every sale – counts, and these new features will help companies better leverage Prophet to build stronger relationships and improve sales.”
Details on the key new product features:
An all-new interface
Prophet’s traditional list view is now complemented by the option to view contacts, companies, opportunities and projects in a more visually intuitive, dynamic table view with drag-and-drop functionality. Additionally, new powerful, real-time search and filtering capabilities have been added, along with one-click exporting, printing and group emailing.
With a click of the mouse, the new Prophet Instant feature allows users to follow all activity associated with a specific contact or company. Users can be instantly and automatically notified when any activity occurs for a customer they are following, regardless of which department carries out the activity. Managers can also use Prophet Instant to follow individual employees and be notified of their activity.
Mobile and SharePoint support
Prophet now supports virtually all smartphone and tablet environments. For companies using Microsoft SharePoint to support their Outlook environments, the new features in Prophet also allow it to support SharePoint contact lists. Companies can easily and automatically integrate their hosted Prophet data with their SharePoint data and dashboards.
Additional new product features include:
- Remote connectivity via Prophet Web Services
- Smartphone and tablet Support for both OnDemand and OnPremise versions of each team edition product
- More advanced and customizable reporting capabilities
“With the redesign of Prophet’s in-Outlook user interface, our primary goal was to make the easiest CRM software even more user friendly,” said David Archer, vice president of sales at Avidian. “Not only has the new dynamic table view surpassed older versions of Prophet, it has leapfrogged other competing CRM solutions in the process. There is no other CRM solution on the market that offers the same level of ease of use and functionality in a single product.”
“Our goal at Avidian is to make the easiest to use and most flexible CRM solution available, and these new features help us do that,” said Wong. “The core ideology behind Prophet is to work the way companies and their employees are already working, which is why Prophet is built inside Outlook. With Prophet, companies are also not forced to do CRM the way a CRM vendor tells them they should; instead they can do it in the way that is most natural for them, be that on-premise or in the cloud.”
These new features are now available globally in all team versions of Prophet. For pricing and technical requirements, please visit Avidian online or call 1-800-399-8980.
Prophet CRM, developed by Avidian on the .NET platform, is the leading contact management and CRM software built inside Microsoft Outlook. Prophet leverages Outlook’s existing data and functionality and transforms it into a full-featured CRM system. Prophet takes Outlook beyond tasks, calendaring and email with centralized and secure contact management, opportunity and project management, flexible reporting and easy sharing and controlling of customer information.
Prophet requires far less training, results in virtually no integration and maintenance hassles and is highly cost effective. Prophet is available in three versions to suit the diverse needs of businesses of every size:
- Premium (sales-centric edition for individual users)
- Enterprise (sales-centric edition for teams)
- Ultimate (fully customizable edition for cross-organizational teams)
Each of the three versions is available in both cloud-based (OnDemand) and on-premise (OnPremise) editions.
About Avidian Technologies
Avidian Technologies is a software company specializing in creating both cloud-based and on-premise software solutions for users of Microsoft Outlook, Exchange and SharePoint. The company is headquartered in Redmond, Washington. For more information, please visit http://www.avidian.com. Follow Avidian on Twitter at twitter.com/ProphetCRM.
Tags: CRM software, Outlook CRM, sales software, contact management software, contact manager, customer relationship management, sales force automation