RMS Helps Greystone Healthcare Management Increase Medicare Patient Days By 11.5 Percent

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Recently reported performance data captured by Greystone Healthcare Management relates increased Medicare census to the use of Patient Placement System’s Referral Management System.

Patient Placement Systems (PPS) announced today that Greystone Healthcare Management has realized increases in Medicare patient days by 11.5 percent, gains facilitated by the use of the Web-based PPS Referral Management System at its 27 skilled nursing facilities.

Greystone Healthcare Management has long documented significant returns and performance results from using the Web-based PPS Referral Management System. Within the first year of using the system, Greystone HCM reported the following:

  •     73% faster referral response times, from 30 minutes to eight minutes
  •     5% increase in overall census
  •     Referral conversion rates increased to 88% from 56%

Greystone Healthcare Management recently reviewed new performance data and documented continued performance gains, specifically related to increased Medicare market share. This data confirms that automated census management and live, accurate reporting help deliver continuous operational and financial results for SNF organizations.

The New Data: Most recently, Greystone Healthcare Management compared Medicare patient days from January through October, 2010, with the same 10-month period in 2011. Across 27 skilled nursing facilities, Greystone Healthcare Management increased skilled patient days (Medicare and Medicare HMO) by 11.5 percent, or more than 20,000 total patient days, giving upward swings to total revenue.

This performance reflects Greystone Healthcare Management’s focused effort to offer specialized care delivery programs to attract and engage Medicare and HMO beneficiaries in their patient centered recovery programs. Greystone Healthcare Management credits the Referral Management System for helping its facilities and corporate managers adopt improved marketing, referral management and admissions processes. These processes improve speed and competitiveness, while providing reporting and business intelligence to document performance and guide successful strategies.

About Patient Placement Systems: Patient Placement Systems designed the Web-based Referral Management System to automate and accelerate admissions, marketing, bed management and reporting for skilled nursing facilities, helping them build and manage quality census, improve case mix, outmaneuver competitors, market more effectively, and significantly increase revenue and profitability. Clients have increased census by 5 percent, improved referral response times by more than 80 percent, and dramatically improved case mix and revenue. For more information, visit PatientPlacement.com or call 877-748-6656. PPS also publishes CaringForward.com, a website with analysis and ideas for SNFs to build census, grow revenue and market better.

About Greystone Healthcare Management: Greystone Healthcare Management was founded in 2001. Its key executives represent more than 100 years of collective experience in the healthcare industry and are leaders in the development of people, systems and expertise that allow Greystone Healthcare Management to focus on its residents’ needs. Greystone Healthcare Management manages 29 skilled nursing and extended care facilities in Florida, Indiana and Ohio. For more information, visit greystonehcm.com.

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Doug Walker