Carlsbad, CA (PRWEB) May 23, 2012
Nigel Lobo, Vice President – Resort Operations of Grand Pacific Resort Management (GPRM) has been selected by Regional Timeshare/Vacation Club Association of Quintana Roo (ACLUVAQ) (Mexico) to present his successful views on creating a service culture in an address called “Your Customers are Precious.”
A much sought after speaker in his own right, Nigel Lobo will join Steve Wozniak/Apple Co-Founder, Walter Bond/Former NBA Player, Shari Levitin/CEO of Levitin Group, and ePercipio, Linda Clemons/CEO Sisterpreneour, Inc. and Carlos Kasuga/Yakult Developer and President in an event for 600 people with the main theme of “Innovation Time.” The Forum will be held at the Moon Palace Spa and Golf Resort May 23 and 24. Quintana Roo is the number one tourist state in Mexico with destinations such as Cancun, Cozumel and Riviera Maya.
At award-winning Grand Pacific Resorts, Nigel has the overall leadership of Resort Operations, including Inventory Management, Owner Services and HOA Support, as well as Resort Maintenance, Design and Purchasing and New Business Development. Mr. Lobo is responsible for building and retaining a strong management team to maintain Grand Pacific Standards of Excellence across all resorts.
Grand Pacific Resort Management (GPRM) is located in Carlsbad, California. An award winning company, Grand Pacific Resorts is one of the oldest and largest vacation ownership companies based in California. Serving over 50,000 owner-families every year, GPRM has developed and manages 15 resorts in the U.S. and Canada. For more information, visit http://www.gprmgt.com. Follow on Twitter @GrandPacificRM