Retailers are aggressively evaluating how mobile devices can improve the overall customer experience, as well as their own operational efficiencies.
Rochester, NY (PRWEB) May 24, 2012
UTC RETAIL, a leading provider of retail management solutions, including software, hardware and professional services, announces the introduction of an enhanced mobile application suite for its POS-J in-store solution. Previously, POS-J’s mobile functionality was supported on industrialized handheld devices. This next generation mobile solution also supports tablet and smartphone devices that run the Android or iOS operating systems. In addition to traditional Point of Sale, line busting, item lookup (in-store and across the enterprise), receiving, and transfers, the advanced suite also supports gift registry and customer loyalty.
“Our team is very excited to present this new solution to our existing and prospective customers,” said Sam Villanti, President and CEO for UTC RETAIL. “Mobile store solutions are definitely not a new idea in retail. However, the increasing prevalence of smartphones and tablets for both personal and business use opens the door even wider to the options a retailer has available to them in deploying store solutions.”
A recent study by Gartner indicates that worldwide tablet sales will continue to skyrocket in 2012. Gartner also expects the iPad to eventually account for 61.4 percent of all worldwide tablet sales. As a result of the increasing adoption of tablets and smartphones by consumers, retailers are aggressively evaluating how these devices can improve the overall customer experience, as well as their own operational efficiencies.
Unlike the various iPad-based apps for POS that are currently on the market, POS-J’s mobile solution is implemented using browser access to the store server. So, other than a web browser, nothing else is loaded on the device itself. This helps to minimize a retailer’s IT support needs and hardware requirements. Additionally, this implementation approach means that the application is “hardware agnostic” and can run on just about any tablet or smartphone, giving retailers a greater variety of choices in deploying the solution.
About UTC RETAIL™
UTC RETAIL is a leader in providing seamlessly integrated retail management solutions including software, hardware and professional services to the specialty retail market. Our retail software solutions include Cross-Channel Merchandising, Store Automation, Planning, Gift Card, Loyalty and Retail Management enabling specialty retailers to increase sales, lower costs and build competitive advantage. In addition to best in class software solutions, we provide a complete set of branded hardware solutions and comprehensive professional service offerings, providing retailers a single point of contact and accountability for all of their retail management solutions. Consistently recognized for our exceptional customer service, UTC RETAIL was ranked as a Top 5 vendor in the 2011 RIS News LeaderBoard Survey for Quality of Service, Overall Performance, Administration/Maintenance, Product Reliability, and Quality of Support. For more information on UTC RETAIL, visit http://www.utcretail.com.