STELLAService's rating is a reflection of our commitment to delivering the very best experience for customers...
(PRWEB) May 30, 2012
SpinLife.com, the largest U.S. direct-to-consumer Internet retailer of durable medical equipment, has received a top rating of “excellent” from STELLAService, an independent company that objectively evaluates the customer service performance of online businesses.
After a comprehensive analysis of more than 300 elements of the SpinLife.com customer experience, STELLAService found SpinLife.com to be outstanding in product knowledge, helpful call support and customer commitment. Tens of thousands of customers annually turn to SpinLife for new manual wheelchairs, electric wheelchairs, electric mobility scooters, wheelchair and scooter lifts, and lift chairs at the lowest possible prices everyday.
In recognition of the prestigious honor, SpinLife.com will display the STELLAService rating seal on its website, joining other world-leading e-commerce sites such as Diapers.com, Zappos.com 1-800-Flowers.com to be recognized by STELLAService.
“We’re honored to receive this distinction from such a well-respected evaluator of Internet retailers, and we’re equally proud to share the stage with other leading e-commerce sites,” said Lisa Stein, CEO of SpinLife.com.
“STELLAService’s rating is a reflection of our commitment to delivering the very best experience for customers and is a testament to the hard work of our employees in providing convenient access to the widest selection of durable medical equipment.”
STELLAService recognized SpinLife.com for its expert advice, discount prices, commitment to high level of quality and service requirements, free lifetime product support, and other features.
“SpinLife.com has created an inviting shopping experience that delivers on its overall customer service promise,” said Jordy Leiser, CEO of STELLAService.
SpinLife.com is the flagship Internet store of Revolutions Inc. Launched in 2000, SpinLife.com’s goal is to change the way durable medical equipment is sold and delivered to consumers. SpinLife.com carries a full range of medical equipment for the geriatric market and consumers who have experienced spinal cord injury, neuromuscular disease or other health-related issues. The e-retailer carries mobility scooters, lift chairs, manual wheelchairs, power wheelchairs, patient lifts, adjustable beds and many other medical equipment products in all major categories. VIsit http://www.spinlife.com.
Dedicated to helping consumers make more informed online shopping decisions, STELLAService is the first and only independent provider of customer service ratings for online retailers. The company was founded in 2009 with the goal of helping online shoppers make more informed buying decisions, while also helping Internet retailers grow their businesses through insightful customer service data. Using its proprietary, rigorous evaluation system, STELLAService rates thousands of retailers each year across a broad array of criteria, including usability and online tools, shipping and returns and customer support. To maintain its independence and objectivity, STELLAService pays for all products it purchases and relies on its staff of trained, full-time customer experience analysts to test the companies it evaluates. Based in New York City, the company also publishes reports and other research to help companies worldwide improve their service operations.