VA Home Loan Centers Adds Chat Functionality to its Web Site

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VA Home Loan Centers http://www.vahomeloancenters.org unveiled today a new client-to-agent chat interface that allows veterans and their families immediate access to expert knowledge. Veterans who are interested in the government guaranteed home loan program can now receive instant answers to any questions they may have.

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This is all about serving our clients and peers better.

VA Home Loan Centers (VA-HLC), a San Diego-based organization that specializes in VA loans and helping veterans, active-duty military and their families with homeownership announced today that it has added a client-to-agent chat functionality to its Web site (http://www.vahomeloancenters.org).

The new chat feature will include social media integration with Google, Facebook and Twitter and users will be able to rate their experience in dealing with VA-HLC.

The feature will also allow users instant access to loan officers, entitlement officers, the VA-HLC legal department, staff Realtors ®, real estate agents, and brokers.

“This is all about serving our clients and peers better,” said Philip Georgiades, chief loan steward of VA-HLC. “The VA home loan program is unlike most other mortgages. We hope to eliminate confusion and, thereby simplify the home buying process as much as we can. We are always trying to improve the experience of our customers and potential customers and also make it easy for the associated service providers to be part of that mix more easily.”

“I look forward to reading the reaction of our clients and this feature will enable us to respond faster and more efficiently to their needs,” added Georgiades.

The chat feature can be accessed through the VA-HLC Web site.

About VA-HLC / VA Home Loan Centers
VA Home Loan Centers is a qualified lender of mortgage loans to United States Veterans. The VA loan program helps veterans, active and former duty military, and certain spouses of wounded, M.I.A. or K.I.A. United States service personnel achieve the ultimate American dream: home ownership. Services provided by VA Home Loan Centers include real estate representation such as VA loan short sale processing, purchase assistance and VA loan application processing. VA Home Loan Centers offers beneficial loans such as the no down payment, no closing costs option (VA no/no). VA loans available include 15-year and 30-year fixed mortgage rates. For more information on the eligibility requirements and loan limits and how VA-HLC can help with a VA loan, refinancing or foreclosure avoidance, call 888-573-4496 or visit their Web site here.

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Phillip Georgiades
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