Pinnacle Construction Support Group, Inc. Receives ISO 9001:2008 Certification

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ISO 9001 accreditation places Tallahassee-based construction management firm among the industry’s elite in the areas of operational policies and procedures, customer satisfaction and management responsibility.

Just over two years ago, we launched our Pinnacle/Logic quality metrics and in this short time have established a first-class, global, certified construction operation.

Pinnacle Construction Support Group, Inc. (Pinnacle/CSG) today announced that it has received prestigious ISO 9001:2008 certification from BSI Group, one of the largest ANAB-accredited registrars in the world. The certification, which was based on a comprehensive audit of the company’s design-build construction management, project management and general contracting procedures, distinguishes Pinnacle/CSG as an industry leader in the implementation of best practices and continuous improvement of operational development.

The certification of compliance with ISO 9001:2008, the latest revision of the ISO Quality Management System standards, was presented to Pinnacle/CSG after only one audit of the company’s operational procedures, a feat that is rare in ISO certification. Typically, the first ISO audit simply identifies nonconformance areas and highlights company-wide quality policies and procedures that can be improved.

“Just over two years ago, we launched our Pinnacle/Logic quality metrics and in this short time have established a first-class, global, certified construction operation,” said Cory McFarlane, Chief Visionary of Pinnacle/CSG McFarlane. “Pinnacle/CSG has always had a reputation for excellence in technology platform and precision construction methods, and achieving ISO certification on our first audit demonstrates our commitment to excellence and unsurpassed quality."

In presenting the certification to Pinnacle/CSG, BSI Group singled out the construction management firm for its thoroughness, stating that the auditor was “impressed with the amount of work being done here and the complexity of it.”

ISO 9000 is a family of standards for quality management systems that is maintained by ISO, the International Organization for Standardization, and is administered by accreditation and certification bodies. A company or organization that has been independently audited and certified to be in conformance with ISO 9001 may publicly state that it is "ISO 9001 certified" or "ISO 9001 registered." Certification to an ISO 9001 standard certifies that formalized business processes are being applied. Although the standards originated in manufacturing, they are now employed across several types of organizations.

“Our management team is to be commended for attaining this important certification in such a timely manner,” McFarlane added. “We continually strive to exceed our customers’ expectations and the ISO certification reflects our ongoing focus on this continuous improvement process.”

To learn more about Pinnacle/CSG's construction management services, visit Or, click here to view the company's ISO 9001:2008 Certificate of Registration.

About Pinnacle/CSG
Pinnacle/CSG is a construction management firm with exceptional ability, unsurpassed dedication and the capacity to consistently deliver high-quality results through value-engineering and other innovative solutions. Their goal is to deliver measurable value to clients by maximizing the use of technology, the project's human resources and their own expertise. As a construction manager, Pinnacle/CSG listens to the client's goals, develops a strategy to meet those goals and tracks their delivery performance to ensure the successful completion of a quality project - on time and within budget. Pinnacle/CSG executes every project with precision to consistently exceed expectations and is committed to earning client trust through operational excellence.

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