Strategic use of field service technology drives Bullwell's success

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Gary Bulley of Bullwell has made cost-savings of at least £189k a year through automation and reduced administration

We've achieved a real change-around in our company's fortunes and performance since implementing our IRIS Field Service management solution

(PRWEB UK) 11 June 2012

Bullwell Trailer Solutions is saving at least £189,000 a year through automating its processes. Independently owned Bullwell specialises in providing trailer repair and maintenance solutions. The company, which has twice been in receivership, has achieved a real change-around in fortune and performance since implementing their IRIS Field Service software solution.

Key benefits:

•     Greatly improved efficiency through IRIS Field Service management solution
•     Cost-savings of at least £189,000 a year, through automation and reduced administration
•     Engineers enabled to focus on the task in hand with real-time data capture
•     Customer satisfaction strengthened by providing informative reports
•     Bullwell’s investment in the solution balanced by savings in paper costs alone

The past twelve months have marked a record trading year for the business. Turnover, which rose by nearly £1.1 million to £6.6 million between 2010 and 2011, continues to rise, with the latest figures putting it at £7 million.

The company has seen magnificent growth and gross profits have risen from 18% to 30%.

Download the case study in full here
http://www.irisfieldservice.com
http://www.bullwellts.co.uk
Bullwell success story overview (1min 57secs)
http://youtu.be/9ZPba4tSHxc

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