iVenture Reports 80 Percent Reduction in Malware Incidents Since Configuring OpenDNS for Clients

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Leading Florida managed service provider leverages OpenDNS Enterprise to protect clients’ networks with a rock-solid, defense-in-depth strategy that lessens downtime.

We’ve seen an 80 percent decrease in malware on the networks that are using OpenDNS Enterprise

OpenDNS, the world's largest and fastest-growing provider of Internet security and DNS services that deliver a safer, faster and more intelligent Internet experience to everyone, today announced iVenture is using OpenDNS Enterprise, the favorite security solution of managed service providers across the globe. iVenture, one of Florida’s leading IT solutions providers, is using OpenDNS for Managed Service Providers to leverage OpenDNS’s business solutions to reduce the time it spends cleaning up malware and rebuilding devices for its clients.

iVenture, which manages networks for more than 400 companies, was seeing skyrocketing growth of malware on its clients’ networks. The organization measures the severity of malware outbreaks both by the volume of tickets created and the time it takes to rebuild infected machines. iVenture reports that the average rebuild time for a PC from start to finish is about a half-day of downtime, which can amount to considerable loss in productivity or sales for a client.

iVenture prides itself on a phenomenal attention to client uptime, working to ensure that productivity is never lost due to IT issues. Since partnering with OpenDNS for Managed Service Providers, the iVenture team is reporting that the volume of malware tickets on the networks where OpenDNS Enterprise has been deployed as part of a defense-in-depth strategy has been dramatically reduced.

“We’ve seen an 80 percent decrease in malware on the networks that are using OpenDNS Enterprise,” said Gray Mabry, CEO of iVenture. “Our clients’ uptime means everything to us, and OpenDNS Enterprise helps us make sure no time or devices are lost to crippling malware infections.”

Unlike traditional malware protection solutions that require network administrators to identify and clean up malware once it’s already infected a machine or spread across the network, OpenDNS Enterprise prevents users from reaching malicious sites, so they can’t download malware to begin with. The service also disables communication between infected devices and their online command and control centers, hence rendering the malware harmless.

The growth of BYOD or bring your own device has left many network administrators questioning how to enforce security policies without infringing on user sovereignty. Because OpenDNS Enterprise is a cloud-based solution, it is uniquely capable of protecting all devices that come onto a corporate network without any additional software or hardware to install. This not only ensures that the corporate network is protected from outside threats, but also that users retain their privacy and avoid the enforcement of strict policies on their personal devices.

Mabry concluded, “We manage a great deal of BYOD or employee-owned devices for our customers. OpenDNS Enterprise is a powerful layer of protection for the corporate networks we manage that allows us to secure all devices, even those that aren’t company owned, without forcing users to install software on their personal PCs. It makes the solution appealing not just to our clients, but to their employees as well.”

About OpenDNS
OpenDNS is the world's leading provider of Internet security and DNS services, enabling the world to connect to the Internet with confidence on any device, anywhere, any time. OpenDNS provides millions of businesses, schools and households with a safer, faster and more intelligent Internet experience by protecting them from malicious Web threats and providing them control over how users navigate the Internet, while dramatically increasing the network's overall performance and reliability. For more information about OpenDNS, please visit: http://www.opendns.com.

About iVenture
Founded in 2000, iVenture has offices in Jacksonville and Orlando, Florida, serving small- and medium-sized businesses of all kinds. The company is privately held by Mark Schnitzius and Gray Mabry, whose individual career experience helping businesses shaped the highly personal approach to working with our clients. Both are natives of Northeast Florida and University of Florida graduates with backgrounds that include web and tech support with large organizations and small and mid-sized companies. They continue to find ways to do what they enjoy most — putting the power of technology on the side of your small business with affordable, enterprise-class solutions backed by exceptional service. For more information visit: http://www.iventuresolutions.com/

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Allison Rhodes
OpenDNS
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