Madison, WI (PRWEB) June 07, 2012
The Gordon Flesch Company, one of the nation’s leading providers of office equipment, technological solutions and onsite services, announced today the recent opening of its newest branch office in the Fox River Valley, the company’s fourth location in Wisconsin.
“The Gordon Flesch Company has been well-established in the Madison, Janesville, Racine/Kenosha and Milwaukee markets for more than 50 years making our expansion into the Fox River Valley area a natural evolution for our business,” said Tom Flesch, CEO of The Gordon Flesch Company. “We look forward to bringing our service-oriented business approach to companies in the area.”
The Gordon Flesch Company will be an authorized, full-line Canon dealer in the Fox River Valley, allowing them to offer exclusive business equipment solutions to help companies run smoother and work more efficiently. The Canon authorization also means customers will benefit from the best Canon products, the latest technology advances to help enhance workflow and productivity, and the highest level of service and knowledge provided by technicians who have achieved the Canon Association of Technical Service Professionals (ATSP) certification. Canon is the only imaging solutions manufacturer to offer such a rigorous certification program.
“Local knowledge and commitment, breakthrough products and unparalleled service is our professional approach,” said Kelly Glaser, branch manager of the Fox River Valley office. “We are committed to delivering exceptional service for every account.”
The Gordon Flesch Company’s commitment to service has helped them achieve an excellent industry average response time of 3.89 hours for service calls, and earned them fifth place for their First Call Efficiency out of more than 200 dealerships nationwide. First Call Efficiency is the percent of time the technician resolves a customer issue without incurring a callback or further delay.
The Fox River Valley office is currently located at 1110 West Kennedy Avenue in Kimberly, Wis. The new location joins The Gordon Flesch Company’s 20 existing offices in Wisconsin, Ohio, Indiana and Illinois. For more information, visit http://www.gflesch.com.
About The Gordon Flesch Company
The Gordon Flesch Company is one of the largest independent providers of office technology solutions in the nation. Family-owned since 1956, the Gordon Flesch Company employs more than 600 people throughout 21 offices in the Midwest with their corporate office in Madison, Wisconsin. They are big enough to provide the very best in software and hardware equipment, but not tied to any one set of solutions. The Gordon Flesch Company’s office technology solutions have the power to streamline, simplify and save customers money.