Sioux Falls, SD (PRWEB) June 07, 2012
Since 1994, Midco Connections has been dedicated to helping companies boost revenues and increase customer loyalty. Midco Connections call centers are strategically located in Sioux Falls, SD and Fargo, ND proving that the coveted US based Midwest work ethic and clear speech makes them unsurpassed for inbound customer service, inbound calls and outbound calls. Great people, great training and great results is what Midco Connections delivers 24/7/365.
Cordell Brooks, Vice President of Midco Connections says “this is an ideal match of highly complementary services. Many of our clients realize the significance of a proven and certified disaster recovery plan that continually supports their customers and operations.” Brooks continued, “Our service model offers our clients significant cost savings, while maintaining superior quality levels.”
According to Steve Bruggeman, Solutions Consultant with CoSentry, “the addition of the advanced Work Group Recovery platform significantly increases Midco Connection’s ability to provide rapid response and a continuance of operations, regardless of the type of business interruption. Utilizing CoSentry world-class infrastructure resources, Midco will reduce any potential downtime and maintain overall customer satisfaction.”
CoSentry serves as a one source provider of data center, cloud computing, managed technical and business resiliency services. For over 11 years, CoSentry has been helping clients create and protect technology platforms to compete in today’s ALWAYS ON business environment. Business leaders depend on CoSentry’s world-class capabilities including collocation, virtual server and storage platforms, high-capacity internet and technical help desk services to keep their businesses running – no matter what. CoSentry has facilities in Kansas City, MO, Sioux Falls, SD, Papillion, NE and Omaha, NE. For more information about CoSentry, please visit http://www.cosentry.com/
About Midco Connections
Midco Connections is a wholly owned subsidiary of Midcontinent Media and is located in Sioux Falls, South Dakota. Midco was founded in the early 80s as a Telephone Answering Service. In just a few years it became clear that our customers wanted more than just an answering service – they wanted comprehensive customer care offering product knowledge, shipping information, answers to callers’ questions, legal intake ability, and above all excellent customer care. In short, they wanted quality inbound call center services. For more information, visit http://www.midcoconnections.com