Payless Power doubles its Texas prepaid and standard electric service clients

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The team at Payless Power is working very hard to produce more tools for self service, as well as manage the new found growth and keep hold times low,” states Brandon Young

Fort Worth, TX (PRWEB) June 14, 2012

Payless Power, a leading no deposit electric company to more than 400 deregulated cities in Texas, announces that it has more than doubled its clientele over the past six months.

Brandon Young, a principal in Payless Power, attributes the company’s growth to its improved customer services. “The team at Payless Power is working very hard to produce more tools for self service, as well as manage the new found growth and keep hold times low,” states Young, “We pride ourselves in being able to answer questions for our customers in one call, rather than the customer getting the run around.”

As a family-owned company, Payless Power takes great pride in serving customers with care and respect. They strive to provide inexpensive electric service to Texas residents, with flexible payment options to suit all budgets and lifestyles and prevent shut-off of electricity or late fees.

Payless Power has implemented numerous improvements to their customer service process. In February 2012, they introduced an automated voice response system which is accessible 24 hours a day, 365 days a year. The self service system makes things easy by matching the caller’s telephone number and billing zip code with their account. Once the target account is located, the system provides information such as last payment amount and date, account total balance, and invoice due date or prepaid service paid-through date. In addition, the customer can use the automated system over the phone to make a payment or request a payment extension. As of February, customers can also pay their pre-paid or standard electricity bill through Payless Power’s secure online payment system with debit or credit cards.

Payless Power has an active social media presence, with growing communities of customers on Facebook, Twitter, LinkedIn, Pinterest, and YouTube. Dedicated to giving back to customers, Payless Power gives away $100 of energy or an equivalent gas card in a weekly Facebook drawing. The Payless Power blog offers helpful electricity information and ideas for fun things to do around Texas, without breaking your budget.

To learn more about Payless Power's electric service options and why they are the electricity provider of choice for so many Texas customers, visit http://www.paylesspower.com or call (866)-963-9353.

About Payless Power
Payless Power was formed in 2004 and licensed by the Texas Public Utilities Commission as a licensed REP or Retail Electricity Provider. The company is locally owned and operated in Fort Worth, Texas and has many local employees. Since 2005, Payless Power has been helping people stay connected, regardless of income or credit history. As a family-owned business, and not a giant electric company, we take great pride in serving our customers with care and respect. Our prepaid electricity plans are designed to meet the needs of your lifestyle and budget. For additional information, go to http://www.paylesspower.com.

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