St. Tammany Parish Hospital Named Region’s Best Hospital for Patient Experience by WomenCertified® New Research Helps Female Consumers Make Educated Healthcare Decisions

WomenCertified®, the collective voice of the female consumer and a trusted referral source for top businesses and brands identified among women, is recognizing St. Tammany Parish Hospital as the Region’s Best Hospital for Patient Experience based on female patient satisfaction.

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Covington, LA (PRWEB) June 14, 2012

Hospitals are selected for this prestigious annual list based on a proprietary scoring process that incorporates Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores along with a higher level of analysis that weighs criteria identified as the most important to women for patient satisfaction. Additionally, it takes into consideration WomenCertified’s in-depth research on customer satisfaction among women, including a joint study on customer satisfaction by gender conducted with the Wharton School of the University of Pennsylvania.

“As the Region’s Best Hospital for Patient Experience, and because of its high patient satisfaction scores, WomenCertified is delighted to further honor St. Tammany Parish Hospital with the Women’s Choice Award.  Women are empowered to make better choices by having a Seal that represents the collective opinion of women who highly recommend that brand, service or hospital and women make or influence more than 85 percent of all healthcare decisions for themselves and their families,” said Delia Passi, CEO and founder of WomenCertified and former publisher of Working Mother and Working Women magazines. “Recognizing the top hospitals nationwide that are women-friendly and align with women’s identified preferences is important to our mission at WomenCertified, where we are women helping women make smart choices.”

“It means the world to us to learn that our staff’s hard work and dedication has been recognized both locally and nationally by WomenCertified. Our goal is world-class healthcare close to home, and it is gratifying to see the exceptional efforts of our professionals honored,” said Patti Ellish, fache,
President/CEO, St.Tammany Parish Hospital.

About St. Tammany Parish Hospital
A full-service acute care facility committed to providing world-class healthcare and the latest technology, St. Tammany Parish Hospital delivers today’s life-improving procedures with the utmost care to area residents with emphasis on wellness, preventive care and disease management close to home. STPH is a self-supporting not-for-profit community hospital; it receives no tax funding. Visit STPH.org

About WomenCertified®
WomenCertified®, the voice of female consumers, awards businesses and brands based on consumer experience. WomenCertified represents the collective voice of women so they can help each other identify businesses that deserve our loyalty and referrals. WomenCertified awards businesses and brands that meet a higher standard of customer experience the Women’s Choice Award. The Award is based on surveys of tens of thousands of women, as well as research conducted in partnership with the Wharton School of the University of Pennsylvania on what drives the consumer experience for women vs. men, which led to the development of the Female Consumer Satisfaction Index. In September 2011 WomenCertified launched the Top Hospitals for Patient Experience by WomenCertified. Visit http://www.womencertified.com.


Contact

  • Melissa Hodgson, Director of Communication
    St. Tammany Parish Hospital
    985-898-4131
    Email