Montreal, Canada (PRWEB) June 14, 2012
hybris, a leading provider of multichannel commerce and communication software, today announced the availability of hybris Multichannel Accelerator 4.7. As businesses move from a single channel, like print catalogs, to multiple channels - including online, mobile, print and call centers – complexity increases. To help address this issue, hybris Multichannel Accelerator 4.7 is an out-of-the-box solution, providing the tools that enable organizations to meet the demands of today’s shoppers by deploying the market’s first fully integrated multichannel commerce solution from the start.
The hybris Multichannel Accelerator 4.7 supports complete out-of-the-box B2C desktop, mobile and B2B desktop implementations and includes more features and options than any other solution available in the marketplace. Multichannel projects can now start with fully working storefronts, enabling businesses to go live in just three to four months, as businesses only need to rebrand and perform the essential integrations with their order fulfillment system and payment service provider.
“Your customers want to shop seamlessly across all your channels,” said Ariel Lüdi, CEO of hybris. “We’ve made it easier for you to be everywhere your customers want you to be – especially on their mobile devices. We also enable you to deliver a consistent brand experience across all those channels – anytime, anywhere they connect with you.”
He continued, “Organizations often delay multichannel commerce implementations due to time and resource concerns, with mobile getting pushed to ‘later.’ These projects require a broad range of relevant knowledge and expertise, a large team, business requirements and technology planning. hybris Multichannel Accelerator 4.7 speeds the time of multichannel deployments and enables organizations to easily build a future-proof multichannel commerce solution, including vital mobile functionality from the very start.”
Businesses need real-time information about which marketing channels are generating revenue, which products are selling, which keywords are generating high ROI, where the most profitable customers are coming from, and where visitors are spending time on the site. For that reason, hybris has integrated the Jirafe Customer Intelligence dashboard into the hybris reports cockpit to deliver real-time, actionable Web and e-commerce analytics to support day-to-day business activities and grow revenues.
In addition, hybris has added integrations with Google Analytics and Google Commerce Search to further support organizations’ changing business needs and provide the flexibility retailers require.
Other key benefits include:
Superior Customer Experience
hybris 4.7 Multichannel Accelerator is immediately available and further details can be found at: http://www.hybris.com/multichannel-accelerator.
hybris is a leading vendor of next generation end-to-end multichannel commerce software based on a single platform including managed and hosting services. Its clear vision about the need for consistency, coordination and personalization of information across all channels and throughout all phases of the customer lifecycle has resulted in the development of an integrated, agile solution enabling businesses to communicate and sell across all channels – online and offline - in a consistent and effective way. hybris has 14 offices around the world located in the economic capitals of North/South America, Europe and Asia and supports over 380 global customers. Customers are brands from retail and manufacturing industries, including: Bobcat, Clarks, Coca Cola Beverages, Conrad, Grundfos, Hornbach, Iomega, Kaiser+Kraft, Levi´s, Lufthansa, Migros, Nespresso, Nikon, P&G, Rexel, Timberland and Toys´R´Us.