Our goal is to ensure the highest level of service across the entire consumer experience and therefore Empire provides an extensive metric-driven review process for all levels of employees, sales representatives and installers.
Northlake, IL (PRWEB) June 15, 2012
Empire Today was named a finalist in Company of the Year and Customer Service Department of the Year categories in The 2012 American Business Awards. The final classification of gold, silver or bronze status will be presented on June 18 in New York City and September 17 in San Francisco during the 10th Annual American Business Awards, which is considered to be the premier business award program in the United States.
The American Business Awards are open to companies and organizations of all sizes in the nation, whether public or private, for- or non-profit. Several thousand nominations were submitted from organizations in virtually every industry. The awards honor and recognize the achievements and positive contributions of businesses worldwide. The American Business Awards mission is to promote exceptional organizations and individuals.
“Our goal is to ensure the highest level of service across the entire consumer experience and therefore Empire provides an extensive metric-driven review process for all levels of employees, sales representatives and installers,” said Bridget Moscatello, vice president of customer operations for Empire Today. At Empire Today, employees have a mission to build customers for life and provide world-class customer service throughout the organization. The American Business Awards acknowledgement further reinforces Empire’s commitment to achieving excellence.
About Empire Today
Empire Today, LLC, commonly referred to as Empire Carpet, has been in business since 1959 and is known in more than 55 metropolitan areas across the United States for its memorable jingle, Empire Carpet Man character and next day installation service. Empire’s product lines include Carpet, Hardwood Flooring, Laminate Flooring, Ceramic Flooring, Vinyl Flooring and Window Treatments. Empire also offers a comprehensive product portfolio of Empire Today commercial carpet and flooring, as well as a government purchasing program. The company’s unique shop-at-home service allows customers to select from hundreds of samples in the comfort and convenience of their own home. For more information about Empire Today or to learn about Empire Carpet tips, care and maintenance, visit empiretoday.com.
About the Stevie Awards
Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevie’s recognize outstanding performances in the workplace worldwide.
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