Corona, CA (PRWEB) June 25, 2012
An important aspect of the LED sign industry is striking a balance between payment security and good faith relationships with customers. Some companies scare off customers with overly restrictive terms, while others go bankrupt from very lenient terms. This is a common problem for many businesses in the industry. Fortunately, Vantage LED has developed an effective way to balance the books, but also provide exceptional customer service by using their innovative LightSpeed™ Media and LightForce™ Billboard Management LED Sign software activation feature.
LED Signs are an interactive product. Unlike traditional signage, they require some extra factors to consider like communications set up, software training, and continued technical support after the installation. Many end users like to see the LED sign working and interact with it before making any final payments. Unfortunately, this can be a great burden on the sign company who is now sitting with all their costs out of pocket.
The solution is to be flexible enough to customize terms and offer customers peace of mind, but also have backup plan that is fair, unobtrusive, and simple to use. Vantage LED provides this with a fully customizable software activation program imbedded into their popular LightSpeed™ Media Software, and LightForce™ Billboard Management Software.
Vantage LED can customize the activation delay according to a sign company’s specific terms on a project. The software will then remind the end user 10 days before activation is required, providing adequate time to register. This protects the end user by allowing full use of the software after installation but also protects the sign company by having a specific expiration date that can be renewed permanently after the payment terms have been met.
By using this simple system, businesses can still operate in good faith with customers and not have to resort to any uncomfortable solutions like collection agencies or restrictive terms. If there are special circumstances the option is available to request a new temporary code giving customers a little extra time and keeping the relationship positive. This benefits both the end-user and the sign company.
This is all possible because the software is developed in-house, fully programmed and supported in the USA. Vantage LED has complete control over the quality and development, benefiting both dealers and end-users alike. Solutions that protect both parties are always the most helpful in any situation or industry. When everyone is protected, everyone wins.
Vantage LED takes pride in bringing old fashioned business values back to the market by providing customized solutions for its dealers and open communication about the challenge they face each day. It is not enough to manufacture the highest quality sign on the market. You have to be a partner, someone who is willing to go the distance and do what it takes to help you both succeed. Being “Powered by Vantage” is more than a slogan, it’s a commitment.
Visit Vantage LED at: http://www.vantageled.com