The value of the program is evident in the number of members who use it.
Phoenix, Ariz. (PRWEB) June 18, 2012
Desert Schools Federal Credit Union, the largest Arizona-based credit union and the 11th largest credit union in the U.S., is proud to announce the anniversary of its auto-buying program, exclusively available for Desert School members – Click Buy & Drive.
Desert Schools launched their program last year to provide it’s more than 320,000 members with a simplified, no-stress auto-buying experience. The program offers low, established pricing on most makes and models through a select network of participating dealerships. Credit Union members are able to research vehicle options, search used vehicle inventory and locate a participating Desert Schools dealership using the Click Buy & Drive website. To help simplify the car-buying process and maximize savings even more, members apply for a low-rate auto loan from Desert Schools before visiting the dealership.
“The value of the program is evident in the number of members who use it,” said Gary Sneed, Chief Lending Officer at Desert Schools. “Since the program’s launch, approximately 20,000 members visited the Click Buy & Drive website; of those who requested a dealer referral, 78 percent visited a program dealer, 73 percent of members who were preapproved for a loan before visiting a participating dealer purchased a new or used vehicle.”
Click Buy & Drive provides specialized member support at the dealership and its customer support center to ensure Credit Union members have an exceptional buying experience. Trained Dealer Specialists at the dealership provide members with the best-possible buying experience by following strict standards for exclusive member savings and VIP service. And Auto Buying Specialists are available throughout the purchasing process to provide support and answer questions regarding the program.
Click Buy & Drive surveys all members who use the program to gauge their purchasing experience and ensure that participating dealerships are meeting the Credit Union’s expectations for great service. As a result of its first-rate service, Click, Buy & Drive receives high marks. Approximately 97 percent of members surveyed said they were extremely satisfied with the program and 96 percent said they would recommend the program to friends and family.
In addition to the value-added service it provides Credit Union members, the program has also proven successful for the auto loan division at Desert Schools. Click Buy & Drive identifies in-market buyers which helps maximize loan volume and revenue, increasing the number of auto loans processed by Desert Schools.
To learn more about how Click Buy & Drive provides a better car-buying experience, research a vehicle or locate participating dealer, visit http://www.desertschoolsautobuying.com or call 877-690-1470.
About Desert Schools Federal Credit Union
Desert Schools is the largest Arizona-based credit union with $3 billion in assets, 370,000 members and more than 50 locations. As a not-for-profit cooperative, Desert Schools has been serving members for more than 70 years with stellar service, innovative products, community outreach and education. Learn more at http://www.desertschools.org.
About Affinity Auto Group, LLC
Affinity Auto Group, LLC and its affiliates (AAG) offer the largest and most successful affinity auto buying programs in the United States to institutions such as Desert Schools Federal Credit Union, Navy Federal Credit Union and AAA (Northern CA, NV and UT). AAG and their affiliate auto buying programs offer a VIP experience at over 2,500 franchise dealers, with low, pre-arranged new and used vehicle pricing that can save members thousands on their vehicle purchase.
In the last five years, AAG and its affiliates have assisted more than 2,000,000 members with their new and used car purchases. Visit AAGautogroup.com to learn more about Affinity Auto Group.