Los Angeles, CA (PRWEB) June 20, 2012
Why is the Piedmont Pride culture so important to Piedmont Natural Gas's long-term performance and success? Chairman, President and CEO Thomas E. Skains shares his insights on leading the culture transformation at the utility in this 20-minute leadership video with Nick Neuhausel, Senn Delaney partner, executive vice president and energy practice leader.
Skains says the culture is the single most important factor in achieving stellar financial results, improving customer satisfaction and providing a thriving work environment that engages workers and attracts the best talent.
“Since Piedmont entered into a relationship with Senn Delaney to focus on the cultural health and transformation of our organization, over the nine years that I’ve been CEO, we have doubled our asset base. We have increased by 100 percent the value of our market capitalization, the total value of the equity investors in our company, and we’ve delivered total shareholder returns over that nine-year period of 161 percent compared to 147 percent for the median of our peer group and about 69 percent for the S&P 500. This financial performance would not be possible without the transformational shift that we’ve embarked on for a healthy, high-performance culture,” says Skains in the video interview. “You can’t get those kinds of financial results without the teammates across the company pulling together in a healthy way that’s focused on high performance. This is not something that occurs by itself. This is an intentional strategy that we’ve had with a lot of dedication and commitment and resources focused on the health of our organization.”
In operation for 60 years, Piedmont Natural Gas is a natural gas provider for more than 1 million residential and business customers in North Carolina, South Carolina and Tennessee. Skains has been chairman, president and chief executive officer since 2003, and was previously senior vice president, Marketing and Supply Services. Skains joined Piedmont in 1995 after nearly 15 years with Transcontinental Gas Pipe Line Corporation in Houston. He served as chairman of the American Gas Association in 2009 and as chairman of the Southern Gas Association in 2006. He currently serves on the board of directors for both organizations. In addition, he presently holds positions on the boards of directors of BB&T Corporation and the Gas Technology Institute (GTI), and on the Boards of Trustees of Johnson & Wales University and the American Gas Foundation.
The view from the top video interview with Skains is part of Senn Delaney’s thought leadership video series on culture shaping. Videos can be viewed at SDTV. Senn Delaney launched SDTV, in February, 2012. SDTV is a video learning forum with engaging, thought-provoking content that will be of greatest interest to CEOs, executives and senior business leaders. SDTV features interviews with prominent CEOs and top leaders, case studies and discussions on why organizational culture is a key driver of business performance. Several Senn Delaney leaders share insights from 30 years of work guiding Global 1000 and Fortune 500 companies to create high-performance cultures.
About Senn Delaney
Founded in 1978, Senn Delaney is widely recognized as the leading international authority and successful practitioner of culture shaping that enhances the spirit and performance of organizations. Senn Delaney's passion and singular focus on culture, combined with decades of hands-on experience, have resulted in a comprehensive and proven culture-shaping methodology that engages people and measurably impacts both the spirit and performance of organizations.
Visit Senn Delaney's new thought leadership video channel, SDTV, for expert advice on best practices in culture shaping, CEO interviews on leadership and leading culture, client success stories and more.