Virtual Doorman Service Opens Up a World of Possibilities for Luxury Apartment Dwellers in New York City

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Secure visitor monitoring system allows for residents' peace of mind

Virtual Doorman’s state-of-the-art remote doorman system now offers secure visitor monitoring services that give thousands of New Yorkers the ability to pack up and head out at a moment’s notice.

Developed more than 10 years ago by Virtual Service, the leader in advanced video security systems, Virtual Doorman offers luxury non-doorman buildings the safety and peace of mind of a full-time doorman at a fraction of the cost. Residents also have the added convenience of authorizing visitors to access their home even when they’re away.

“From dog walkers and maintenance calls to package deliveries, it’s not always easy to leave town at the drop of a hat,” said Colin Foster, Partner and Vice President of Sales, Virtual Service. “Virtual Doorman has the ability to remotely allow or disallow entry to a visitor based on each resident’s specific instructions.”

The lives of today’s urban dwellers are more complicated than ever before – especially in the city that never sleeps. While often on the go, many find getting out of town for a bit of rest and relaxation to be a logistical nightmare.

Any person attempting to access a Virtual Doorman building is screened and positively identified by a highly trained operator from our remote office. Whether it’s your daily dog walker, housekeeper, decorator, or a one-time appointment with a repairman, the Virtual Doorman system can be programmed to allow access to only certain people at certain times of the day.

Foster noted, “While our monitoring services are depended on by many for secure visitor entry while away from home, some have even taken it a step further – even going so far as to arrange for an entire home renovation while enjoying the comfort of their vacation destination.”

Residents can use the new Virtual Doorman mobile app or visit the web portal online to add or remove guests from the system. No matter where they are, tenants are able to check who currently has access to the building and make adjustments when necessary.

Upon arrival, visitors are greeted by a remote operator from Virtual Doorman and asked to supply the unique passcode given to them by the owner of the residence. Authorized guests are guided to the package room, which contains a key box accessible with a separate four-digit code. The key within will grant them access only the owner’s residence for the pre-determined time duration.

Receiving packages while away on vacation is equally as simple. With Virtual Doorman, the delivery person is only granted access to the building’s package room and monitored the entire way to ensure they don’t stray en route. The reception management system also positively identifies packages, leading to fewer lost packages or more efficient delivery. Resident’s automatically receive an email notification when a package arrives in their name.

“Our ongoing commitment to utilizing the latest technology translates time and again into greater convenience and added perks for residents protected by the Virtual Doorman system,” said Foster. “Granted a reprieve from work or your other daily obligations? Take advantage and head out of town today. Your home is in safe hands.”

Virtual Doorman is headquartered at 104 West 40th Street, 10th Floor, New York, NY and can be reached at 212-400-6000, via email at or on the web at

About Virtual Doorman®
Developed more than 10 years ago by Virtual Service, a New York City-based provider of interactive video security, video monitoring and alarm systems, Virtual Doorman® is the innovator and market leading remote doorman service. This unique system is the most cost-efficient remote doorman service and also helps building managers provide better service. Virtual Doorman is designed to remotely secure the building, greet visitors and provide access, accept deliveries, facilitate maintenance and service calls, offering increased convenience, heightened security and peace of mind for small to mid-sized residential properties.

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Kimberly Sawicki
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