Brentwood, TN (PRWEB) June 27, 2012
AED.com has been an AED device distributor for over 13 years and prides itself on an unwavering stress on the importance of customer service. After considering several alternatives, AED.com decided chat software optimal for fostering customer relationships.
By implementing a simple, interactive chat based system on their website, AED.com visitors and representatives have enjoyed an increased level of interaction and smoother communication to answer questions immediately.
The chat software enables AED.com representatives to deliver solutions easily by copy and pasting URLs that have answers to visitors needs. Only weeks after the chat software installation, AED.com is impressed with the the value it provides to the customer service function of the business. “We have had an overwhelming positive response from customers who want quick answers,” said Justin Darby, Director of Marketing.
If interested in Purchasing an AED Device, AED.com utilizes the new chat software system to send out quotes and timely answers to any AED questions.
AED.com is a Brentwood, TN company that serves all 50 states and numerous countries around the globe.