Fairfax, VA (PRWEB) July 05, 2012
Fairfax, VA - July 5, 2012 – Spectrum Systems, Inc. is pleased to announce that it has been named Software Support Partner of the Year by HP. The award recognizes the HP partner that has demonstrated a proven commitment to providing exceptional support for HP Software products.
As a longtime HP Software Silver Partner, Spectrum expanded its practice with the Technical Support Center group in 2010. “To get this kind of recognition after only two years of providing excellent support service for HP Software to our customers is a testament to the high caliber of our technical staff and the operational efficiency of our helpdesk system”, says Ron Segal, CEO of Spectrum Systems.
Spectrum offers US-based, HP-qualified and certified technical support of the HP Application Lifecycle Management (ALM) product suite through the HP Authorized Services Management Partner (ASMP-S) program. The ASMP program represents the highest level of collaboration between HP and specially selected business partners for the delivery of HP Software support.
“Spectrum Systems Technical Support engineers are knowledgeable, prompt, and go the extra mile to follow any issues to completion and as a Federal organization it’s reassuring to have US-based support local to the Washington DC area”, says the HP QC Administrator at a Civilian Agency.
Spectrum’s product-specific HP-accredited engineers are available during normal business hours for technical advice, trouble shooting, and technical escalation management. For more information on Spectrum’s Technical Support Center visit http://www.spectrum-systems.com/solutions/support.htm
“Organizations are challenged to deliver innovation and value to their customers,” said Dan Stoks, vice president and general manager, Americas, HP Software. “HP Software collaborates with Spectrum Systems to help these organizations optimize their applications and infrastructures, giving them the IT performance they need to deliver results that matter to their customers.”
About Spectrum Systems, Inc.
Spectrum Systems, headquartered in Fairfax, Virginia, is a provider of information technology products, enterprise software suites, platform solutions and customer support that help government and commercial organizations succeed.
Spectrum offers IT products and services from industry leaders in design, testing and implementation specifically focused on data, information, applications and enterprise platform management. Our solutions help our clients build applications, manage systems, leverage information, secure IT assets, and virtualize their enterprise. http://www.spectrum-systems.com
For additional information contact:
Karin Johansson, Director of Marketing & Communications