Rio Networks Provides Telecom Services to Douglas County

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Rio Networks telecom services extend the capability of the State of Oregon's second largest county and provide essential services to all county operations including law enforcement and health services.

Rio Networks

When Douglas County, Oregon grew out of its existing phone and Internet system, it turned to Roseburg-based Rio Networks, a locally owned and operated data, phone and cloud services provider for its phone, media and Internet services.

“Douglas County considers RIO Networks to be one of our most strategic telecommunications partners,” said Kevin Potter, director of Information Technology & Building Facilities Departments at Douglas County. “This past year, the county changed over all of our voice services to Rio, and the process went flawlessly. The service, expertise, and follow-up we received from Rio prior to, during, and after the changeover was beyond compare, and I couldn’t be happier,” he said.

As one of only two Oregon counties that extend from the Pacific Ocean to the Cascade Pacific Mountain range, Douglas County serves more than 5,000 square miles, including portions of the Umpqua National Forest.

“With over 800 end users, 2500 handsets, and more than 30 departments to provide telephone service to, including mission critical departments such as sheriff, district attorney, jail, juvenile, and health services, our implementation had to be seamless, and the service had to be top quality,” said Potter. “Rio hit the mark, and then some, on both accounts. Douglas County definitely considers Rio Networks one of our best, most strategic partners in providing quality service to our users, and we would definitely recommend them to anyone.”

Rio Networks operates a data center, with high-density rack space and colocation services in a carrier neutral facility located in the lower level of the recently opened Umpqua Business Center located in Roseburg, Ore. The facility opened earlier this month and functions as a business incubator to stimulate business growth in Douglas County.

According to Mark Bilton-Smith, president of Rio Networks, the data center location is strategically situated to take advantage of the location between Portland and Medford and the low risk of business interruptions from natural disasters such as earthquakes.

“We’re not only Oregon’s newest and most reliable network, we’re a local company offering the latest cloud computing services that rival the biggest providers and we guarantee superior services that are feature-rich, price competitive and delivered with the highest level of professionalism,” Bilton-Smith said.

About Rio Networks
Rio Networks is an Oregon owned and operated provider of leading edge managed cloud services including phone, email, data and Internet. Service areas include Portland, Hillsboro, Oregon City, Woodburn, Salem, Albany, Corvallis, Eugene, Springfield, Redmond, Bend, La Pine, Roseburg, Grants Pass, Ashland and more. Rio Networks services the business communities of Oregon with a 96 percent customer satisfaction score. Rio Networks is wholly owned by the Cow Creek Umpqua Indian Tribe, based in Roseburg, Ore. Contact Rio Networks to learn how your business can benefit from a next generation network and cloud based technologies. You can find Rio Networks online at http://www.rionetworks.com or call
877-700-4746.

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Jack Hardy
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