Franklin, TN (PRWEB) July 03, 2012
Custom clothing provider, Tom James Company is returning luxury to the art of custom made clothing with the launch of their new website. For more than 45 years, Tom James Company has provided personal service to their customers to save them time and money. With the new website, Tom James will further define business and professional wardrobe expectations as men and women find it easier to explore and discover the world of custom clothing.
“We are often asked, ‘How does it work?’” says Todd Browne, President of Tom James. “Not everyone is familiar with the process of acquiring custom clothing. The new website addresses that.”
With the launch of the revamped website, prospective clients can see this process first hand through featured videos and a new reviews section that includes make-over videos. The focus is on the customers’ first-hand experience.
“I believe strongly that people sell to people. The best recommendation is one made not by us, but by our clients and that’s what this website will do,” says Michele Stephens, Director of Marketing.
These videos and reviews will give prospective clients an insider’s look at the consultation process of creating a custom suit as well as help to answer questions for those who have not yet experienced the advantages of having a personal clothier.
The images of the site also intend to show the true breadth of Tom James.
“We are custom. That means if you want to order your father’s suit, you can. But it also means that you can order suits with details your father never would have imagined. Custom has its benefits in personal fit for sure, but it’s also a real chance to express yourself,” says Catherine Conway, Director of Merchandising. “And we’ll have fabrics and colors the department stores could never carry. It’s a real delight.”
Designed with the highest quality fabric, Tom James offers a complete line of bespoke, custom and ready-made executive apparel. Tom James clothiers do more than show fabric. The relationship begins with the consultation process. The goal is to discover who the clients are and who they intend to be. The clothiers become trusted advisors, giving wardrobe advice and offering maintenance of that wardrobe when needed. Over 80% of Tom James’ business is generated from established customers proving great customer service and unparalleled luxury clothing lead to complete client satisfaction.
The new website features videos that chronicle those client experiences, as well as Make-Over videos hosted by Conway. The intent is for clients to better understand the process. “We think we’ve accomplished that,” says Stephens.
About Tom James Company
The Tom James Company is the world’s largest manufacturer, retailer and direct seller of custom clothing. Their highly trained tailors come directly to a client’s location of choice to save valuable time. Tom James operates 105 offices in 36 US states and 5 countries, internationally. It owns and operates 3 worsted woolen mills, 8 tailoring facilities and factories and is proud to say 80% of its finished clothing products are made in the USA.
For more information visit http://www.tomjames.com