London, Ontario (PRWEB) July 03, 2012
As development environments have evolved, the tools and components being used to manage these environments have grown to become integrated and convenient. Application Lifecycle Management (ALM) now covers all phases of the development lifecycle including architecture, testing, and deployment with a single common interface, according to Info-Tech Research Group. A recently published Agile ALM Vendor Landscape sees CollabNet, MicroFocus and Serena as Champions in a market that continues to adapt to its surroundings
“Process flexibility has become key. Instead of strict adherence to Agile or waterfall development, most firms have pursued a middle path and customized their methodology to meet their own needs. Some Agile ALM tools cater to the need for flexibility,” said Randy Hearn, Senior Research Analyst for Info-Tech Research Group. “Going forward, expect stronger integration between ALM tools and the ecosystem of products supporting development, such as testing, PLM tools and IDEs.”
While a recent entrant to the ALM space, Champion vendor CollabNet offers the range of functionality normally expected by large organizations, but targets the SMB market with a relatively affordable price tag. CollabNet has strong support offerings, both for its clients and its channel partners.
With 30 years of experience in application management, Micro Focus continues to lead the market with a strong offering. Landing as a Champion, Micro Focus provides full-featured ALM with strong customer and reseller support.
Serena is also listed as a Champion. The only vendor to achieve full marks for the Advanced Features, Serena includes all of the functionality associated with full-featured ALM, from requirements to release management. With Serena’s support offices stretched across 4 continents, support is offered in 10 languages.
Winner of the Value Award, TechExcel offers a comprehensive offering with a price tag far below its competitors. Ranking as an Innovator, TechExcel includes most of the functionality associated with full-featured ALM, from requirements to task management.
For the full list of Info-Tech Research Group’s recommendations for selecting a Customer Service Management Platform Vendor, visit: http://www.infotech.com/research/ss/it-vendor-landscape-agile-alm
Info-Tech Research Group Vendor Landscape reports recognize outstanding vendors in the technology marketplace. Assessing vendors by the strength of their offering and their strategy for the enterprise, Info-Tech Research Group Vendor Landscapes pay tribute to the contribution of exceptional vendors in a particular category.
About Info-Tech Research Group
With a paid membership of over 25,000 members worldwide, Info-Tech Research Group (http://www.infotech.com) is the global leader in providing tactical, practical Information Technology research and analysis. Info-Tech Research Group has a fourteen-year history of delivering quality research and is North America's fastest growing full-service IT analyst firm.