Indecomm Global Services Opens New Operations Center in Charlotte, NC

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Indecomm Global Services, a leading business process outsourcing company, is opening a new mortgage lending and servicing solutions outsourcing facility in Charlotte, North Carolina to handle processes ranging from loan set up to post closing solutions with emphasis on the areas of processing, underwriting and closing. The Charlotte facility is an efficient alternative for institutions seeking to convert fixed costs into variable costs.

Indecomm Global Services is a leading business process outsourcing company.

The new operations center in Charlotte is one element in our long-term plan to provide resources on demand as our customers’ needs fluctuate.

Indecomm Global Services, a leading business process outsourcing company, is opening a new mortgage lending and servicing solutions outsourcing facility in Charlotte, North Carolina to handle processes ranging from loan set up to post closing solutions with emphasis on the areas of processing, underwriting and closing. This is Indecomm’s largest East coast outsourcing center and is capable of handling the company’s mortgage loan fulfillment solutions.

“The facility reflects the growth of Indecomm itself, whose staff and business activities have expanded dramatically in 2012. Our business has grown to accommodate additional regulations and customer demand for solutions that help them reduce costs and improve turn time,” said Rajan Nair, President, Financial Services Division, Indecomm Global Services. “The addition of this facility also embodies our corporate mandate for additional growth that includes a new channel of business solutions to support mortgage servicers and sub-servicers.”

The Charlotte facility is an efficient alternative for institutions seeking to convert fixed costs into variable costs. If lenders hire permanent staff to meet their short-term needs, the costs in the long run will be prohibitive. Outsourcing allows for the production of the loans at a variable cost without compromising the lender’s long-term cost structure.

“Our flexible solutions maximize the economics for the lender,” Nair said. “The new operations center in Charlotte is one element in our long-term plan to provide resources on demand as our customers’ needs fluctuate. Each individual client has their own specific profile and we are ready to adapt with a variety of platforms and end-to-end solutions for the mortgage lending and servicing industry. Hearing our clients led us to opening this new center and we have already closed agreements with two Top 10 lenders who will be immediately served there.”

About Indecomm Global Services

Indecomm offers consulting, outsourcing, learning and technology solutions to our clients in the financial services, pharmaceutical and life sciences, high tech, retail and next generation computing verticals. We combine technology platform-driven outsourcing solutions with a flexible delivery model, which make our solutions high impact and comprehensive. Using our solutions, customers streamline business processes, improve efficiencies, reduce costs and raise profitability.

Indecomm’s platform-based solutions include document tracking and management through ViewPoint™, title search and typing through iTitleHub™, post-closing audit through Dynamic Doc Hub™, eRecording through InteleDoc Direct™, mortgage learning solutions through Indecomm Mortgage Mentor and mailaway recording supported by our recording website.

With over 3,000 associates worldwide, Indecomm services its customers from global delivery centers and offices in the United States, Singapore, Malaysia, Thailand, the United Kingdom, and India. For more information, visit http://www.indecomm.net Indecomm is funded by leading global venture capital funds, including WestBridge Capital Partners, Tiger Global Management Private Equity, and the International Finance Corporation, a member of the World Bank Group.

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Linda Purpura
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