Congruent with BenQ’s service model for IFPs, Mendtronix will now provide on-site in and out-of-warranty diagnostics and repairs for all North American customers.
San Diego, CA (PRWEB) July 10, 2012
Mendtronix Inc., the leading AV repair and logistics services company, and its division, Projector Doctor, today became the Authorized Service Provider (ASP) for BenQ America, the leader in digital lifestyle products, in the east coast region of the US. Products eligible for service under this agreement include all projectors and LCD monitors as well as BenQ’s new line of interactive flat panel displays (IFPs). Mendtronix will be the primary ASP for the IFPs in North America.
“As BenQ continues to roll out new display technologies, it has become increasingly important that we maintain a scalable, reliable, and efficient service model to account for the product volume increase in the marketplace,” said Lars Yoder, president of BenQ America Corp. “With its proven track-record for delivering real-time, comprehensive customer support, Mendtronix is perfectly positioned to meet the after-market needs of our products and help us fulfill future growth.”
Congruent with BenQ’s service model for IFPs, Mendtronix will now provide on-site in and out-of-warranty diagnostics and repairs for all North American customers. This is an important value-add in the after-market process, as on-site support mitigates the logistical workload that comes with heavier panels and more complex installations. Mendtronix’s expert team of certified technicians can be quickly deployed anywhere in the U.S. and Canada.
“BenQ’s product line is a welcome addition to the AV systems we support and will be easily assimilated into our service, logistical, and customer-facing operations,” said Steve Storr, CEO of Mendtronix. “No other ASP in the industry has both the resources as well as collective technical expertise to execute the range of services we offer across such a diverse set of product types.”
Mendtronix’s nationwide footprint and capacity to tackle high-volume product repairs makes the company an ideal service partner for top electronics brands, contract manufacturers, and large end-users in the education, house of worship, government, and corporate markets.
"We look forward to enhancing the product experience for BenQ customers,” said Todd Savitt, vice president of business development for Mendtronix. “Unparalleled turnaround times, comprehensive support services, and expert team of field technicians will allow us to ensure BenQ products maintain a long, healthy product lifecycle and continue to foster productive and collaborative solutions for its end-users.”
Mendtronix, Inc.(MTI) is the premier AV repair and logistics services company. MTI’s customer base includes Fortune 500 corporations, national manufacturers, global contract manufacturers, resellers, logistics professionals, and large end-users. As a leader in quality repair, refurbishment, and after-market operations, MTI has solidified its position as the turnkey solution for the complete electronics lifecycle. With a proven track record for scaling quickly and efficiently into new product markets, MTI has built the infrastructure to service a wide range of vertical industries. The company’s wide array of customizable services reduces operating costs, minimize waste, and optimize the longevity of the electronic product lifecycle. For more information, please visit http://www.mendtronix.com or call Todd Savitt, VP Business Development, at (858) 726-0200 ext. 297.
About Projector Doctor:
Projector Doctor, a division of Mendtronix, Inc., was founded in 1998 and has become the leader in national projector and AV services and logistics. With three nationwide locations, the company provides customers with the fastest turnaround times in the industry. Integrated into Projector Doctor’s services include unique, 24/7 automated RMA generation, robust data management system, and real-time reporting. Projector Doctor is the authorized service center (ASC) for all top electronics brands and has one of the largest inventories of replacement projector lamps and bulbs in the nation. From large Fortune 500 businesses, to government facilities, schools and houses of worship, to large end users such as Regal Entertainment, National CineMedia and AMC Theaters, Projector Doctor’s high-touch services support the full spectrum of today’s professional AV user needs.
About BenQ America Corp.
BenQ America Corp. is a leading innovator of digital lifestyle products, providing an extensive line of visual display and presentation solutions that incorporate the very latest technologies. The company offers a broad range of projectors and monitors for any application and market — education, home, gaming, corporate, government, and IT — with cutting-edge models that lead the industry in performance, reliability, environmental sustainability, and aesthetics. Whether it’s interactive digital whiteboards for classrooms, 3D-ready projectors for home theaters, short-throw projectors for boardrooms, or LED backlight monitors for professional gaming, BenQ continues to defy the limits of digital displays. The company’s products are available across North America through leading value-added distributors, resellers, and retailers.
The BenQ digital lifestyle stands as a cornerstone of the company’s mission of “Bringing Enjoyment and Quality to Life,” fusing lifestyle with technology, enjoyment with productivity, and aesthetic design with engineering. It is this commitment that has made BenQ the No. 1-selling DLP® projector brand worldwide, as well as the No. 1 name in short-throw projectors.
More information is available at http://www.benq.com/microsite/projector/schoolprojector/index.html.
About BenQ Corporation
BenQ Corporation, a leading provider of networked digital lifestyle devices, is a multifaceted company with strengths in product design, visual technology, and mobile technology. BenQ offers an unrivalled breadth and depth of products and integrated technologies across platforms through the brand promise of “Bringing Enjoyment and Quality to Life,” including digital projectors, LCD monitors, LCD TVs, digital cameras, eBook readers, mobile Internet devices, storage devices, and human interface devices such as mice and keyboards.
About BenQ Group
The BenQ Group comprises companies that operate independently while sharing resources and leveraging synergies among them. The BenQ Group companies include BenQ Corporation, AU Optronics Corporation (in the top three of the world’s manufacturers of large-size TFT-LCD panels), Qisda Corporation, Darfon Electronics Corporation, BenQ Materials Corp., BenQ Guru Software Co., BenQ Hospital, BrightView Corp., Cando Co. Ltd., Daxin Materials Corp., Darwin Precisions, Ltd., Dazzo Technology Corp., Forhouse Corp., SiPix Imaging, Lextar Electronics Corp., Raydium Semiconductor Corp., BenQ Medical Technology Corporation, and Wellypower Corp.