OpenDNS for MSPs: Number of Participating MSPs Has More than Doubled Already in 2012

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OpenDNS Shares Health Indicators for its Industry-Leading Partner Program, Announces Plans to Invest in the Program in 2012 and 2013

OpenDNS, the world's largest Internet-wide security network – making the Internet safer, faster and more reliable for more than 50 million people every day – today announced that its roster of Managed Service Providers participating in OpenDNS for MSPs has more than doubled since the start of the year. OpenDNS attributes the success of the program to the simple fact that OpenDNS is the easiest security service available to deploy and manage, and its effectiveness at blocking malware and threats provides an exceptional opportunity for service providers to demonstrate value to clients.

“We’ve seen an 80 percent decrease in malware on the networks that are using OpenDNS Enterprise,” said Gray Mabry, CEO of iVenture, a leading MSP participating in the OpenDNS partner program. “Our clients’ uptime means everything to us, and OpenDNS Enterprise helps us make sure no time or devices are lost to crippling malware infections.”

OpenDNS is the leading provider of unique security services that use its DNS platform and intelligence to protect businesses and schools around the world from malware, botnets, phishing and other nefarious traffic, as well as filter Internet content to keep employees and students from accessing unsafe or undesirable content. As of May 2012, tens of thousands of organizations and educational institutions, including Fortune 100 enterprises and one in every three U.S. public K-12 schools, rely on OpenDNS to make their Internet safer and better performing.

OpenDNS for MSPs enables authorized IT solutions organizations to sell and manage OpenDNS Enterprise services for their clients. The program empowers MSPs through marketing and sales support and co-branding opportunities and affords participating MSPs increasing opportunities as their sales volume grows. The OpenDNS MSP portal enables participating MSPs by providing a central Web-based console to manage and control customers’ networks, with the option to delegate self-management to the client. As a cloud-based service with a significantly lower total cost of ownership (TCO) than alternative security services, OpenDNS Enterprise services help MSPs lower overhead costs and reduce time spent on-site at client locations, while increasing profit and customer satisfaction.

With the market for security services managed by IT organizations forecasted to grow to $14.9 billion by 2015 according to leading analyst firm Gartner, OpenDNS sees partnerships with MSPs as a critical growth path for the company. For that reason OpenDNS also today announces plans to invest resources in OpenDNS for MSPs and deliver new MSP-specific functionality that will enhance the offering they may provide to their clients. To support and facilitate explosive program growth, OpenDNS also recently announced the appointment of Mark Kreitzman as Head of Global Alliances.

Since the start of 2012, participation in the OpenDNS for MSPs program has more than doubled from 600 to more than 1,200 MSPs. Participating MSPs include some of the world’s largest, providing services to Fortune 500 clients.

OpenDNS attributes growth of its MSP partner program to the following primary drivers:

  • Global markets. Outside of the United States, where OpenDNS began operations, the company is seeing mounting demand for services from MSPs in the United Kingdom, Canada, Brazil, Mexico and Australia, primarily. In 2012 alone, the OpenDNS Global Alliances team has received inbound interest from MSPs in 97 different countries.
  • Mounting demand for security services to protect WiFi networks. From airports and coffee shops to retail and branch stores and even corporate guest WiFi networks, the need for a solution that protects those networks is at an all-time high. OpenDNS uniquely secures all devices connecting to a WiFi network, without the need for any on-device software. This critical functionality protects networks from any malware infections introduced by devices connecting to the WiFi network.
  • Word-of-mouth and customer satisfaction attributed to unmatched ease-of-management and deployment. OpenDNS routinely receives the feedback that its Enterprise services are the absolute easiest security services to deploy and manage available today. Recently the company announced both an industry-leading renewal rate of 90 percent and customer satisfaction rate of 100 percent. MSP participant growth is coming from highly satisfied MSPs telling their peer organizations about OpenDNS.

“We place our partnerships with MSPs at the top of our priorities and one of my group’s main focuses this year is to develop OpenDNS for MSPs to its full potential. At this point I feel we’re just beginning to scratch the surface of the value we can deliver,” said Kreitzman. “We look forward to developing many more relationships with MSPs this year and beyond, and delighting our MSP partners with a phenomenal, unmatched experience working with OpenDNS.”

"OpenDNS is listening to feedback from the MSP community, and accordingly developing greater customization and control to be offered later this year,” he continued. "We’re improving our MSP offer to be further aligned with the way MSPs go to market with their customers."

About OpenDNS
OpenDNS is the world's leading provider of Internet security and DNS services, enabling the world to connect to the Internet with confidence on any device, anywhere, any time. OpenDNS provides millions of businesses, schools and households with a safer, faster and more intelligent Internet experience by protecting them from malicious Web threats and providing them control over how users navigate the Internet, while dramatically increasing the network's overall performance and reliability. For more information about OpenDNS, please visit:

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