Saratoga, California (PRWEB) July 17, 2012
In a furniture or appliance delivery organization, meeting time window commitments is key to success. After having taking the time to plan out a perfectly efficient route and give service time windows to their customers, route planners and business owners want to make sure that their drivers are actually following the route.
DispatchTrack announced the launch of the new feature - Geo Fence that allows a user to define a perimeter around delivery and service routes. When the driver crosses that perimeter DispatchTrack sends an alert through email as well as through a visual indicator on the DispatchTrack Dashboard. http://www.dispatchtrack.com
DispatchTrack uses Location Based Service (LBS) to detect when the mobile device enters or exists a geo fence and generates a notification. This is shown as an alert and sent as an email along with timestamp so that the business owner has accurate and timely information about any geo fence violations.
"In a delivery logistics organization there are so many details that the dispatchers and route planners need to think about. Our goal is to help them with tools such as Geo Fence alerts, that will allow them to plan and monitor very efficiently and hence help them provide better customer service." said Satish Natarajan, CEO of DispatchTrack.
DispatchTrack is designed to manage furniture & appliance delivery and technician support operations. It utilizes an Android mobile platform for people in the field and a Web-based application for office managers to oversee field operations.
Key features include GPS tracking, optimized routing and time window calculations. It can also capture job pictures, job notes, customer signature and customer satisfaction survey in real time, and has a delivery status tracking widget. http://www.dispatchtrack.com/product.html
The software integrates with most existing point-of-sale systems, including Tyler Soft, Red Prairie, Myriad, ProfitSystems, FurnServ, FROG and many more.
DispatchTrack partners with National Home Furnishings Association, Nationwide Marketing Group, Furniture First and Western Home Furnishings Association.
More information about DispatchTrack can be found at http://www.dispatchtrack.com or call 1-866-437 3573.