...clients have recognized their work as going above and beyond the standards of the building profession.
Newport News, VA (PRWEB) July 26, 2012
Hatchett Design Remodel is bringing an excellent reputation to home improvement in Virginia Beach. Hatchett, a company that has offered impeccable service in various improvement projects including kitchen and bathroom remodeling in Virginia Beach, is still doing what they’ve always done best: serving homeowners.
Ever since Clarence Ford Hatchett founded the company three generations ago in 1960, they have operated by the same principles that still inspire the current Hatchett team to provide "the highest standard of service" to their clients. In fact, the company takes that standard so seriously that the business is earning customer satisfaction ratings well above the 90th percentile at GuildQuality, an industry website that recognizes "service excellence in the building, remodeling, contracting, and real estate professions." Hatchett has also received a 2012 Guild Master Award, reserved solely for members of GuildQuality whose clients have recognized their work as going above and beyond the standards of the building profession.
From James Hardie siding and replacement windows to bathroom remodeling in Virginia Beach, Hatchett has not only offered quality workmanship and expertise for the past 50 years—they have also perfected the practice of going the extra mile for homeowners, turning service into an art.
One way they accomplish this success is by calling every customer 45 days after project completion and asking them to rate the remodel, the company's sales and service process, and several other related factors. To Hatchett, these are key components of the customer service process. While few companies reach out for feedback so proactively, these practices reflect Hatchett's desire to consistently improve their performance and offer added value services to their homeowners.
For more information about home improvement in Virginia Beach and surrounding areas, visit the Hatchett website at http://www.HatchettDesignRemodel.com. To read Hatchett’s reviews and testimonials, visit their GuildQuality page here.
About Hatchett Design/Remodel:
For three generations, Hatchett Design Remodel remains a family owned and operated business privileged to serve Hampton Roads home owners for all their remodeling needs from design through construction. Hatchett provides kitchen remodeling, bath remodeling, additions, sunrooms, vinyl & James Hardie siding, replacement windows, doors, and manages various types of home remodeling and construction projects.