Regularly go the extra mile to assist customers
(PRWEB) July 17, 2012
Customers of leading binary options firm, Banc De Binary, have voted its support service an impressive 5 out of 5 stars in a survey conducted last month.
Binary option trading provides a profitable and controlled investment environment. As a result the industry has grown hugely in popularity since the 2008 financial crisis, appealing to new and experienced traders alike. This surge has put pressure on firms to meet increasing customer demand while still retaining a high level of service.
Banc De Binary has already won multiple awards internationally for its trading platforms, expert brokers and security features. Yet the latest ‘5 out of 5 stars’ achievement is the very first customer vote of confidence, making it particularly special.
Director of Customer Relations, Sarah Hayes, expressed her gratitude, “We’re so touched by the high rating our own traders have given. We only ever recruit support staff here who are very genuine, helpful and positive. They regularly go the extra mile to assist customers, and so it means a huge amount that their efforts are directly recognized and appreciated.”
Industry leaders, Banc De Binary, operate a 24/7 customer support service in multiple languages for all existing and potential traders. Support is available via live chat, phone, email and skype. This is always the first point of contact for those interested in binary options, and for clients requiring accounting, technical and general trading assistance.
New traders are also assigned to brokers, who teach them how to grow their capital and give live trading signals from the firm’s financial analysts.
Hundreds of randomly selected customers who used the support service last month were asked to rate the quality of help they received. CEO Oren Laurent was delighted with the top-mark result, “In this 24/7 online industry, it’s vital for traders to be confident, informed, and know that they always have assistance available.”
Laurent added that he will be treating the whole team to a glamorous meal out in celebration. “They deserve it. I already knew that they do a great job – this award is just further proof.”
Those interested in profiting from binary options are encouraged to contact Banc De Binary and test for themselves the winning service on offer. All customers are eligible for a $50,000 demo account to practice with.