Navy Federal Takes Mobile Banking To New Heights

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Enhancements boost app functionality and ratings.

Navy Federal Credit Union’s newly upgraded iPhone® and AndroidTM apps provide a more simplified sign on process, implementing a password-only “Remember Me” feature, mobile deposits, and international availability. From form to function, both the apps are making satisfied members out of their military families for whom convenience and portability is a must.

Members can now use the camera on their mobile device to take a picture of their check and deposit instantly into their accounts. The convenience of Mobile Deposits, now available on both iPhone and Android apps has already overtaken other forms of electronic deposits.

“Our members need 24-7 access,” said Julie Griffin, Navy Federal vice president, eServices. “On the phone, online and now, from newly improved mobile apps right in the palm of their hand,” remarked Griffin. “We’re happy to have also been able to bring international capability to both apps.”

With the new “Remember Me” enhancement, members now have to sign in only once from anywhere in the world and their user ID is remembered for future visits.

The upgraded apps are seeing not only a spike in users but also an increase in the number and favorability of member ratings. “We’re so pleased with the positive response from our members. Our goal is always to create a more convenient experience that our members love,” remarked Griffin.

In addition to the apps’ new features, member favorites from the previous version remain. Members can still find nearby branches, calculate auto or mortgage loan payments, and convert currency—a plus for those living or traveling abroad.

About Navy Federal Credit Union
Navy Federal Credit Union is the world’s largest credit union with $49 billion in assets, four million members, 223 branch offices, and more than 9,000 employees worldwide. The credit union serves all Department of Defense military and civilian personnel and their families. For additional information about Navy Federal, visit

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Donovan Fox
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