My average ticket went up $2 and my food costs went down 4% over the first six months the SUTUS system was in. SUTUS is the real deal and one of the best investments you can make.
Vancouver, BC (PRWEB) July 17, 2012
SUTUS Inc., the leading technology specialist for the pizza franchise industry, today announced that its pizza franchise customers are seeing a ticket price jump of up to 8% as a direct result of the SUTUS solution. Developed to boost sales and improve customer experience, the company’s single-platform telephony, data and networking solution is currently used by over 10,000 pizza franchise employees across North America.
"My average ticket went up $2 and my food costs went down 4% over the first six months the SUTUS system was in. SUTUS is the real deal and one of the best investments you can make." Ross Carleton, Domino's Pizza Franchisee.
Shawn Chute, COO of SUTUS, commented, “Our solution is the only one developed with the quick service pizza franchise industry for the quick service pizza franchise industry. The feature set is specifically geared to increase sales and cut costs while improving the customer experience at various steps of the ordering process. Our customers are seeing direct and measurable benefits resulting in a very strong return on investment.”
Some of the key features and benefits delivered by the SUTUS solution include:
- Successful marketing through an advanced on-hold messaging system
- Reduced caller frustration with call sequencing to ensure customers are answered in the same order in which they called
- Faster service with call reporting – making sure staff provide quicker answer times and don’t place customers on hold
- Improved customer service by using call recording to improve staff training
- Happier customers and faster delivery times with customer callback – a unique value add that automatically calls customers to let them know their pizza has been dispatched
- Better decision making, marketing and operations with a suite of multi-location networking and management features
SUTUS (http://www.sutus.com) is a leader and innovator in franchise communications solutions enabling franchisees to transform their IT and telephony into a platform that generates higher sales, improves the customer experience and reduces operating costs. Headquartered in Vancouver, Canada, SUTUS works with some of the most successful franchise brands in the world at both the corporate and franchisee level integrating key business-performance drivers with customer and operational data to help implement best practices across the franchise.
The company's Business Central platform, which has won eight industry awards for innovation and product excellence, is an affordable, enterprise-quality franchise solution developed specifically for franchises whose business relies on exceptional phone-based customer interaction.
Customized by SUTUS for each franchise business model, the single platform combines flexible technology to deliver sales, marketing, operating and business management benefits. Advanced messaging options, call recording, customized reporting, LiveCoach, and remote fleet management features translate directly into improved operational delivery and profit.
The SUTUS platform serves as the backbone for other franchise operating tools allowing alarms, security cameras, POS and GPS systems to plug-and-play seamlessly ensuring an integrated franchise business tool.