Silverchair Learning Systems and Yardi Collaborate to Help Senior Care Providers Communicate with Resident Families

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Collaboration allows Silverchair For Families to work with clients to bring comprehensive communications and education for families while seamlessly integrating with Yardi’s senior living solutions to streamline data transfer.

Silverchair Learning Systems’ For Families, a comprehensive online communications and education system for resident families, has collaborated with Yardi Systems to help senior care providers enrich their communication with resident family members. The two companies have launched their business relationship with shared client Pathway Senior Living.

Silverchair Learning System’s For Families product is designed to provide education and facilitate communication between senior care staff, residents, and their families. Featuring more than 100 educational courses and ready access to important community information, the Family Website, re-branded for Pathway Senior Living as VivaLink!, is the main online information resource for Pathway families. Widespread use of VivaLink! has allowed Pathway to conduct resident family satisfaction surveys online, saving valuable staff time and money.

Pathway uses Yardi’s fully integrated solution for the administration of their independent living, assisted living, and dementia care communities. In addition to servicing Pathway’s accounting needs, the system allows staff to manage residents, marketing leads, and track assessments and care plans. The Yardi interface provides relevant resident contact information from the Yardi Voyager™ Senior Housing solution to the Silverchair application. This data is then used to give the contacts direct access to the Silverchair Learning/VivaLink! system.

“We are extremely excited about our relationship with Yardi,” says Denelle Grant, product manager for Silverchair Learning Systems. “Working together means that our mutual clients are able to better utilize the strength of both of our products and ultimately spend more time caring for residents and resident families.”

The collaboration has allowed Silverchair For Families to work with clients like Pathway Senior Living to bring comprehensive communications and education for families while seamlessly integrating with Yardi’s senior living solutions to streamline data transfer. With both systems working together, residents can access Pathway’s Silverchair For Families-powered website, VivaLink!, quickly and easily while eliminating redundancy in data collection.

“Yardi’s Senior Housing team is pleased to assist Pathway in its efforts to find innovative ways to enhance their residents’ lives. Synchronizing Silverchair Learning’s system with Yardi’s senior housing solution ensures Pathway’s VivaLink! website will have the up-to-date information it needs to provide a wide range of services to residents and their families,” said Eric Kolber, vice president of senior housing for Yardi.

“The work between Silverchair Learning and Yardi was so seamless,” says Colleen Koziara, regional life enrichment manager for Pathway Senior Living. “It was very easy to work with both providers and the data transfer was incredibly fast.”

About Silverchair Learning Systems
Silverchair Learning Systems works with senior care leaders who want to improve key business processes in their organizations. Silverchair Learning offers: Silverchair For Staff, a user-friendly online training solution that improves compliance and eliminates record keeping headaches; the Employee Feedback System, which easily delivers satisfaction surveys, provides in-depth analysis of results, and offers action tools to help reduce employee turnover; and Silverchair For Families, a resident family education and communication system that helps set expectations and solicit continuous feedback to help providers build strong family relationships and increase satisfaction. All Silverchair Learning products have been developed to help educate, empower, and inspire the senior care industry and to facilitate a higher quality of care. http://www.silverchairlearning.com

About Yardi
Yardi Systems has been committed to the design, development and support of innovative software solutions for 30 years. With its senior housing software and investment management software solutions, Yardi Voyager™ is the most comprehensive senior housing management platform on the market today. More than 70 senior housing providers use Yardi Voyager to serve residents in more than 1,500 communities. Yardi serves clients around the world from offices in North America, Asia, Australia, Europe and the Middle East. More information about Yardi products and services is available at http://www.yardi.com.

About Pathway Senior Living
Formed as a partnership in 1997, Pathway Senior Living is a privately held, Chicago-based company managed by an experienced team dedicated to improving the lives of older adults. With the support of various partners, Pathway develops, owns, operates, and/or manages market-rate and mixed-income independent living and assisted living communities. http://www.pathwaysl.com.

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Amanda Panarese

Joel Nelson
Yardi
(805) 699-2040 1255
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