Irvine, CA (PRWEB) July 19, 2012
RJT Compuquest, an SAP® channel partner, today announced it has achieved Partner Center of Expertise certification from SAP America, Inc. Following an extensive audit of its service and support organization, RJT Compuquest has been verified as offering support to its customers in accordance with SAP’s current technical and organizational standards.
The Partner Center of Expertise certification is offered by the SAP Active Global Support organization, supported by SAP’s Partner Services Delivery team. It covers a channel partner’s entire support center, including support staff, support processes and infrastructure. Certification validates that a channel partner’s support organization fulfills the minimum requirements needed to provide high-quality support services to its customers for SAP Business All-in-One and SAP BusinessObjects™ solutions. The certification is mandatory for all partners selling, providing and delivering compliant customer support processes.
“Achieving this certification is a key differentiator in the marketplace for RJT Compuquest,” said Fred Degley, Sr. Vice President, SAP Practice, RJT Compuquest. “It clearly shows that our support operations and services in support of SAP solutions comply with SAP standards. As such, our customers can be confident that they are receiving high-quality support of their implementations of SAP solutions.”
To qualify for this certification, RJT Compuquest uses SAP Solution Manager as a key element of its support infrastructure. Partner Center of Expertise certification is valid for two years.
RJT Compuquest offers services such as technical monitoring services, change-request management and processing, functional support post “go‐live” implementation, remote BASIS administration services and ABAP® programming language-based development, among others. Primary maintenance services include incident handling, 24x7 support availability, reviews of SAP EarlyWatch® Alert service, defined contact, and regular system maintenance. RJT is currently an SAP services partner and an SAP gold channel partner. It’s RJT FIT Series for Wholesale Distribution and Software Provider industries are qualified SAP Business All-in-One partner solutions. It is authorized to resell SAP solutions, including SAP Business All-in-One, SAP mobility offerings and the SAP BusinessObjects solution portfolio.
About RJT Compuquest
RJT Compuquest, Inc. provides system integration and ERP management consulting services to companies with a local, national and global presence. The services provided are in the areas of assessments, implementations, optimization projects and individual resources. RJT is capable of working across all technology platforms, operating systems and infrastructures. Founded in 1996 and headquartered in Torrance, Calif., RJT Compuquest serves clients across the U.S. from offices in Irvine, Calif.; Chicago; and Dallas. Built on long-term, trusted client and employee relationships, RJT strives to consistently and cost-effectively plan, execute and deliver high-quality solutions and services.
For more information on how RJT brings superior technology ROI to its customers, please visit us at http://www.rjtcompuquest.com
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