Our new help section now makes it easy for new and existing users to install and operate our time clocks without any tech help.
Midsomer Norton, Somerset (PRWEB) July 19, 2012
Access-to-Time Ltd, one of the top employee time management solution providers and resellers of uAttend Time Management Systems, recently completely overhauled the help pages on its website to provide better customer support to its new as well as existing customers.
Access-to-Time Ltd is a major provider of employee time and attendance management systems, in the UK including uAttend. Launched over a a year ago, uAttend has established itself as the product of choice when it comes to providing top-notch time and attendance solutions at very economical prices. The state of the art uAttend clocking in system is extremely effective in helping small and medium sized businesses to track and manage employee payroll in an effective manner.
The uAttend system is available with a variety of clocking in options like Proximity Readers with Swipe Cards or Fobs, as well as advanced biometric systems that identify employees by their unique physiological features. Employees that have to work at multiple locations can also clock in from their smart phones from designated Geo-Hot Spots. The uAttend system is powered by cloud based time tracking software which, in addition to accurately clocking employees in and out, increases efficiency in payroll processing as well.
Access-to-Time has created a quite large customer base within a short time. In order to provide unmatched customer service, Access-to-Time updated the help section on the uAttend website. The Help pages consist of three main sections that offer help and assistance for new users, existing users and an FAQ’s section.
The “First Timer” option, is the section that is designed to assist new users and mostly offers help on getting the clocking in system started. The topics on the page offer help in setting up various features of the time clock like Daylight Saving, Start of the Week Day, and Pay Period Length. In addition, new users can also get detailed information on how to set up Phone Clocking and clocking in through Smart Phones with the uAttend Mobile App.
The “Existing User” section combines help topics for existing clients and the frequently asked questions. The actual page is divided into separate sections covering different topics like Hardware, Software, and the Settings Menu etc. etc. For instance, the hardware page provides assistance in setting Fixed IP address, Fingerprint Setup and also includes a “How To Guide”. The Settings Menu provides information on creating different settings for your uAttend system like the Pay Period duration, Telephone Filtering, and setting of Pay Codes and Export formats. The Access to-Time management realises the need for a comprehensive customer support system and is striving to provide the best possible support to its valued customers.
The uAttend clocking in system is a joint venture between Processing Point and Access-to-Time UK. A2T is the fastest growing time and attendance solutions provider in UK with more than twelve years of experience in providing employee time and attendance solutions.
Notes to Editors:
Access-to-Time, based in Somerset, helps businesses and organisations to save time and money by efficiently managing their workforces’ attendance using powerful Time and Attendance (T&A) systems. The company is working to change the way we do T&A.
Access-to-Time provides computerised T&A systems plus expert advice and reliable on-going support to employers from all types of businesses and organisations who are managing 5 to 500 plus employees. Its clients enjoy stress-free monitoring of working hours and absences, time-savings and reduced payroll costs, with savings of at least 2 per cent of payroll being demonstrated when a T&A system has been implemented.
For further information please contact:
Jacqueline Southway PR
Tel: 01454 201869 / 07747 804703
uAttend/Access-to-TimeTel: 01761 410015 / 07714 898902