FuseExpertise for IT Release Provides IT Firms with IT Health and Best Practices for SMBs/SMEs

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FuseExpertise for IT provides a unique and compelling collaborative business improvement platform. IT firms, IT managers and CIOs can use the software and content to benchmark, assess, define and manage improvement plans.

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FuseTalk Inc. is pleased to announce the launching of FuseExpertise for IT v1.0 at the Microsoft Worldwide Partner Conference in Toronto, July 8-12, 2012. The premier event for Microsoft partners fosters connections and builds business, making it the perfect venue for the debut of FuseExpertise for IT.

FuseExpertise EaaS™ (expertise as a service) is a platform providing IT service providers with interactive client benchmarks against IT best practices. The client and the IT professionals work together to assess, score, set priorities, budgets and actions plans, and have discussions around improvement. This establishes an ongoing customer relationship and realizes new revenue as clients face compelling reasons to spend money addressing IT priorities. The platform remains accessible by the client team to make advancements against the benchmark and scorecard, giving the IT professional an ongoing touch point with clients.

"It's a real win-win situation for IT firms and their clients. We bridge the gap and provide a real IT business dialog and rational reasons for mitigating risk and pursuing opportunities," says Greg Waite. "IT is pervasive and most businesses need to make the right investments to properly leverage their businesses and be competitive. We provide the content and the platform that provides for meaningful client engagements."

FuseExpertise for IT allows IT firms to license the IT Health & IT Best Practices content for SMBs/SMEs on an annual renewal basis. In larger companies or companies that don't have an IT outsourcer, internal IT managers and CIOs can also license for internal use.

FuseExpertise is a division of FuseTalk Inc. a leading provider of discussion forums, blogging tools, wikis and collaboration solutions. FuseExpertise leverages many of the capabilities of FuseTalk and provides powerful, patent and patent pending traits that make FuseExpertise "business essential" Collaborative Business Improvement SoftwareTM. Coupled with IT Health & IT Best Practices content, FuseExpertise provides IT firms, consultants and channel partners with a rich client engagement platform. In addition IT outsourcers, IT managers and CIOs can push out IT Productivity content to end users who, in turn, can capture and share their own expertise.

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Lesley Huppert
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