Mountain States Health Alliance Selects Confio For Database Performance Software

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Large hospital network improves database performance with Ignite

Today Confio Software announced that Mountain States Health Alliance (MSHA), the largest healthcare system in its market with 13 hospitals, has selected Ignite for SQL Server to help improve the performance of its vast system-wide databases.

MSHA’s lead database administrators (DBAs) were experiencing frequent slowdowns caused by poorly performing SQL Statements, and it was negatively impacting the organization’s efficiency. MSHA used management studio built into SQL Server to troubleshoot issues, but found it difficult to pinpoint problems because that tool provided only real-time views of the system, not historical data. By implementing Ignite, MSHA is able to get resolution much more quickly.

“Part of the reason Ignite is so helpful in identifying issues is because it collects and trends detailed historical data for 30 days, which allowed us to drill to the exact moment a problem started, and then identify the SQL statement that was performing poorly,” said Dan Griswold, IS business systems analyst II for MSHA. “Ignite has allowed us to proactively diagnose and optimize poorly performing SQL and create a more stable environment for our customers.”

Ignite helps DBAs, developers and DBA managers identify, analyze, and resolve the most complex and costly performance problems affecting applications and users. Ignite goes beyond basic server health metrics to build a complete server performance picture using response-time analysis and historical trend analysis. Ignite is available for SQL Server, Oracle, VMware, Sybase and DB2 environments.

“Like most organizations in the health care field, MSHA needs to be nimble and efficient to stay competitive, yet slow response times can put the brakes on the entire organization,” said Max Rieboldt, Major Account Manager for Confio. “By implementing Ignite, MSHA is showing its commitment to running an efficient operation that can quickly respond to important customer needs.”

For more information about Confio's solutions for DBAs, please visit

About Confio Software
Confio Software develops database performance solution for DBAs, IT managers, and database developers, for both physical and virtual server environments. Confio’s flagship product, Ignite, helps eliminate bottlenecks, speed problem resolution, and reduce the cost of operations for SQL Server, Oracle, DB2 and Sybase databases and VMware servers. Since the company’s founding in 2002, Confio products are developed and supported from the Boulder, CO headquarters. For more information visit

About Mountain States Health Alliance
Mountain States Health Alliance, a not-for-profit health care organization based in Johnson City, Tenn., operates a family of hospitals serving a 29-county, four-state region (Northeast Tennessee, Southwest Virginia, Southeastern Kentucky and Western North Carolina). MSHA offers a large tertiary hospital, several community hospitals, two critical access hospitals, rehabilitation, a children’s hospital, a behavioral health hospital, home care and hospice services as well as a comprehensive medical management corporation. Its 13,500 team members, associated physicians and volunteers are committed to its mission of bringing loving care to health care. For more information, visit

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Claire Mylott
Four Corners Communications
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