Sarasota, FL (PRWEB) July 24, 2012
Data Masons Software, LLC., a leading provider of Integrated EDI and Commerce solutions for Microsoft Dynamics® and Exact® customers, announced today the launch of its Customer Portal. Available to all Vantage Point (Exact EDI) customers, this launch demonstrates the company’s dedication to providing both industry-leading EDI solutions and support technology to deliver an unparalleled customer experience.
The Customer Portal exemplifies Data Masons’ commitment to its EDI Made Simple® approach by giving customers immediate and convenient access to frequently requested information, including software downloads, technology updates and product documentation. “ Now with the new Customer Portal, our customers have access to our support knowledge base 24 hours a day, 7 days a week,” stated Dennis Bruce, Director, Business Development.
Through the Customer Portal, Data Masons’ customers can search the extensive knowledge base and take advantage of new features, such as requesting quotes for additional software and trading partner maps, and logging support requests. For premium support users, the Customer Portal also provides access to live technical support chat.
“Every aspect of Data Masons’ approach is focused on the customer and simplifying their overall experience, whether it involves EDI requirements, compliance services or customer support. Providing our customers with a self-service portal further simplifies the process, saving them valuable time in executing standard support tasks and requests,” stated Bruce.
Data Masons’ Vantage Point EDI solution delivers a cost-effective, all-in-one approach to EDI, providing a tightly-integrated EDI solution that can be coupled with the company’s compliance management services to turn EDI into a competitive advantage for its customers.
About Data Masons Software
Since 1996 Data Masons has specialized in EDI Made Simple®, offering advanced, turnkey EDI & XML solutions for Microsoft Dynamics® and Exact® ERPs. Data Masons' Vantage Point EDI solution provides a complete EDI processing platform that enables users to become more competitive through tight EDI integration and ongoing compliance - all without the need for expensive and disruptive ERP platform customization. Data Masons' compliance services, product flexibility, extensive EDI and ERP integration knowledge, and partner-driven experience have made Vantage Point EDI the winning choice for high-performance business document integration at more than 700 customers across North America. Additional information about Data Masons and its solutions is available at http://www.datamasons.com