Keeping your business connected to your customers shouldn’t mean you unplug your service. MegaMeeting.com keeps us connected.
Los Angeles, CA (PRWEB) July 22, 2012
Successful 21st century businesses know that staying connected and offering an open line of communication is key to developing long nurturing relationships with clients, as well as creating a positive work environment for their employees. By recently integrating MegaMeeting.com’s web-based video conferencing into their daily business practices, Benton & Parker Company, Inc., a commercial truck insurance provider servicing the Southeastern United States, has proven this to be true.
“Prior to MegaMeeting.com we had company producers flying in to a local office once a month to attend meetings. Not only did we incur cost from airfare, car rentals and food, these producers had to spend time away from their offices and families. We knew there had to be a better way.” stated Amy Manguiran, Customer Service Representative at Benton & Parker Company, Inc.
After reviewing other web and video conferencing products out on the market, Benton & Parker Company, Inc., chose MegaMeeting.com’s services because it was easy to start using and was the right fit for their agency. Used by the sales department, training department, administration, company executives, board of directors and accounting department, Benton & Parker Company, Inc. utilize MegaMeeting.com to conduct product sales and demonstrations, seminars, company meetings and sales meetings. Some of the cutting-edge features built-in to MegaMeeting.com that the company is taking advantage of include high quality video feeds, VoIP audio, integrated teleconferencing and screen sharing.
As an internal communication tool, customer service representatives meet every Wednesday to review industry-wide procedures or changes and share ideas that help form a uniform service for their customers. Once a month company producers meet to review their successes or failures, get updates on companies as well as go over changes in the market.
As an external communication tool, Benton & Parker Company, Inc. has been able to improve their customer service, a quality in which they have always prided themselves on. Through MegaMeeting.com they now host regular seminars for their insured clients. Those who can’t physically attend simply click on a link and can join in from their computers to learn about industry changes and regulations.
“Keeping your business connected to your customers shouldn’t mean you unplug your service. MegaMeeting.com keeps us connected.” Manguiran went on to say “As a company we have been able to save on travel related expenses and decrease aggravation our employees experienced from travel. Employees in remote offices can join meetings from their location and when the meeting is done they can go right back to their families or continue working without taking long trips out of town.”
About MegaMeeting.com (http://www.MegaMeeting.com)
Founded in 2003, MegaMeeting.com is a leading provider of 100% browser-based web & video conferencing solutions complete with real time audio and video capabilities. MegaMeeting.com is a completely browser-based solution that works on all major operating systems – Windows, Mac & Linux as well as iPhones, iPads and Android enabled tablets or mobile devices. MegaMeeting.com provides universal access without the need to download, install or configure software. Their web conferencing products and services include powerful collaboration tools that accommodate robust video & web conferences, including advanced features such as desktop/application sharing, i.e. Word and Excel documents and PowerPoint presentations without the need to upload any files. MegaMeeting.com is ideal for multi-location web based meetings, virtual classrooms, employee trainings, product demonstrations, company orientation, customer support, product launches and much more.
For more information please visit http://www.megameeting.com or call (818) 783-4311.