Jodi Carroll Joins the Mattern & Associates’ Team

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Former National Business Development Manager for international outsourcing firm brings two decades of experience to growing firm.

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I am looking forward to bringing my experience together with a growing team of operational experts. I am excited to remain in an industry that I believe in – yet have an opportunity to more broadly use my strengths.

Legal support services consulting firm, Mattern & Associates, LLC (http://www.matternassoc.com), announced today that Jodi Carroll has joined the company to take on responsibilities in sales and account management. Highly regarded in her field, Ms. Carroll has over two decades of experience in the strategic selling of complex business process outsourcing solutions and management services to the C-level decision makers of AmLaw 200 and Fortune 500 firms.

Founded in 1997, Mattern & Associates is an industry leader in the legal support services consulting space. In 2011, the firm saw significant, double-digit revenue growth. In the first half of 2012, Mattern & Associates executed its 4th bi-annual Cost Recovery Survey, widely regarded as the most comprehensive snapshot of cost recovery trends and practices available in the legal field. The firm continues this growth trend with the hiring of Ms. Carroll.

Ms. Carroll’s expertise in the business process outsourcing environment has had impressive and concrete results. About joining the Mattern & Associates team, Ms. Carroll remarked, "I am looking forward to bringing my experience in consultative sales and client management together with a growing team of operational experts. I am excited to remain in an industry that I believe in – yet have an opportunity to more broadly use my strengths in project management and customer responsiveness.”

Rob Mattern, President of Mattern & Associates, said, “We are pleased by the growth trends we’re experiencing at Mattern & Associates and that it leaves us in the fortuitous position to expand our sales and account management team. Jodi Carroll is a professional of the highest caliber, and we’re glad to not only welcome her to the Mattern team, but also to welcome what her experience and expertise will bring to our firm.”

About Mattern & Associates
Founded in 1997, Mattern & Associates is a consultancy proven to decrease law firm overhead expenses through developing in house and outsourcing strategies which streamline support services and increase net billable realization of soft cost recoveries. Mattern & Associates provides clients with unbiased, decision-making information on how to reduce costs without sacrificing services and improve all levels of efficiency in areas such as mail, reprographics, fax, office supplies, printers, digital workflow, off-site records storage and cost recovery. Mattern & Associates conducts the bi-annual Cost Recovery Benchmark Survey, the most comprehensive, industry-recognized review of cost recovery in the legal community. The company is based in Glen Mills, Pennsylvania.

For more information on Mattern & Associates, visit http://www.matternassoc.com, check out their blog – http://www.matternoffact.com, or follow them on Twitter @MatternOfFact.

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Patricia Hale
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