Orlando, Florida (PRWEB) July 23, 2012
Frontline Performance Group's membership based interactive online learning system, FPGVT.com, is ideal for any individual or team looking to develop and improve service based sales skills. Utilizing short yet content rich videos, program offerings will include topics ranging from the fundamentals of service based sales to advanced frontline sales management – all focused on increasing sustainable profitability for its members and their operations. The system can also support customized membership programs to provide client specific content in multiple languages.
According to Lynda Fleming, FPG’s Director of Learning and Development, “With its ‘guide on the side’ vs. ‘sage on the stage’ approach, our interactive online learning system supports reflective education principles and allows learners to capitalize on their own experiences. It provides a comfortable environment for adult learners to process and interact with content in a manner that fosters utilization of existing knowledge and experience to learn and retain. FPGVT.com is an ideal platform for on-boarding new team members, processes and/or enhancing skills.”
Through this system, members will have:
- 24/7 access to adult learner centered coursework
- Self-directed, 4-8 minute video-based modules with immediate skills assessment quizzes
- Just-in-time, accurate, up-to-date instructional content
- Cost effective, enhanced education quality
- Structured career/skills development process - centralized learning management system
System features like “File Vault”, “My Favorites”, and “My Report Card”, will provide members with the ability to store and track FPG customized content specific to their development track and operation.
The initial program offering in the series is Maximizing Your Impact for rent a car, the 1st membership based online learning program specific to the car rental industry. While this program is specific to car rental, it presents Frontline Performance Group’s uniquely universal and effective service-driven sales strategies and techniques in a very practical and skill-focused approach. Unlike many universal web-based sales programs, this series will provide specific car rental insights related to customer service, incremental sales, building value into up sell presentations, overcoming objections, and the Khoury six step service-based sales process.
“The team at LightSpeed VT is very excited to partner with the Frontline Performance Group”, said Brad Lea, CEO of LightSpeed VT. “We are impressed with FPG’s reputation and their service based sales content. FPG’s universal techniques are not only applicable to their core industry, but any industry that has a customer point of contact with multiple incremental sales opportunities. Their powerful message coupled with LSVT’s interactive learning platform will make a huge impact on your team and your sales results.”
Frontline Performance Group specializes in creating sales cultures for any business with a frontline profit opportunity. Since its founding in 1993, FPG has successfully helped clients of all types and sizes, dramatically increase profitability and performance. For companies seeking to maximize the value of direct interactions with the consumer, there is no better partner than FPG. To learn more about FPG’s interactive online learning system or to requests a Free Trial, visit FPGVT.com.