Houston, TX (PRWEB) July 25, 2012
To keep up with the demand for its award-winning, industry-leading Alive Chat and AliveDial solutions, WebsiteAlive, a leader in Live Chat, Click-to-Call and online communications, announced today another expansion with the opening of its Tysons Corner, Virginia satellite office. This new office, headed by industry veteran Paul Glancy, will enable WebsiteAlive to accommodate the growing government market as well as private industry within the greater Washington, DC metro area. The company also maintains satellite offices in Philadelphia, Pennsylvania and San Jose California in addition to its headquarters in Houston Texas.
“We are seeing an increasing number of government agencies, departments and branches, turning to WebsiteAlive and AliveChat for our industry-leading solution. This increase in business necessitated the need for additional space to best serve our expanding client base,” commented Adam J. Stass, Partner and CEO of WebsiteAlive.
“Government agencies tell us Alive Chat, added to a website, is useful for three reasons: transparency, a superior customer experience and the streamlining of the contact process with a government entity,” noted Glancy. “An additional benefit reported is the reduction in overhead expense as phones calls and associated labor costs are reduced.”
Alive Chat allows website visitors, email recipients, banner ad viewers or social media contacts to connect to company representatives and have questions answered instantly by clicking on an Alive Chat button or link embedded on a website, email, ad, Twitter account or Facebook fan page. Alive Chat is fully hosted on WebsiteAlive’s secure servers, which means there is no equipment to buy and no software to install. If users have an Internet connection and a web browser, they can use Alive Chat. And, with Alive Chat Mobile, which is included at no extra charge in all versions of Alive Chat, users can take their chats on the road with Internet-based mobile phones and chat with website visitors just as they would from their desktop.
Compatible with both PCs and Mac, Alive Chat is 100% customizable. Without any special programming knowledge, users can easily brand their Alive Chat windows with logos and color schemes to match their company’s design, giving customers a fully integrated experience.
In 2011, WebsiteAlive and TRUSTe, the leading privacy trustmark and provider of privacy solutions, and McAfee, the world's largest dedicated security technology company, teamed up to offer the only private and secure online communication via Live Chat available today. Both have certified that Alive Chat has demonstrated its commitment to consumer privacy, trust and security online, important requirements for government agencies, departments and branches.
“Adding a Washington, DC area office further underscores our commitment to the future growth of AliveChat and WebsiteAlive for government agencies. Now, more than ever, we are positioned to accommodate the ever-expanding Live Chat community with our products and services,” Stass concluded.
To add WebsiteAlive’s Alive Chat and Click-to-Call capabilities to your website or for more information, contact WebsiteAlive at 888-696-4513, email them at sales(at)websitealive(dot)com or visit them on the web at http://www.websitealive.com.
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WebsiteAlive is a fast and forward thinking software developer and online communications provider, dedicated to developing the most flexible and agile innovations delivered in a straightforward and streamlined approach. Since 2004, our feature-rich, industry-leading, and award-winning Live Chat and Click-To-Call solutions — Alive Chat and Alive Dial — are being used to meet and greet website visitors, answer questions, increase leads and close sales. Used and trusted by more than 11,000 web and mobile sites, including Royal Caribbean Cruises, Ltd., Acxiom, Bridgestone Golf, MacMall.com, Loews Hotel, Shadow Creek Ranch, Ooma, Bluehost, Magellan Jets, NY Yankees, Los Angeles Kings, NY Knicks, Denver Nuggets, Boston Bruins, Philadelphia Flyers, Toronto Maple Leafs, The San Francisco 49ers, Seattle Seahawks, LA Galaxy and NY Red Bulls to name a few, WebsiteAlive prides itself on its innovation, simplicity, flexibility and value that help Internet-based small, medium and large businesses and organizations thrive.