Delafield, Wisconsin (PRWEB) July 24, 2012
At The Delafield Hotel they do everything uncommonly well and with attention to detail, from the way they answer the phone to the generously-appointed rooms. This sophisticated boutique hotel has earned a five-star reputation for personalized, high-touch service since it opened in 2006 in the heart of downtown Delafield, Wisconsin. But it hit its stride in 2012, with an ever-growing list of admirers from some of the most highly respected organizations in the country.
It’s been a year of recognition and accolades for this 38-room luxury hotel. The awards come from prestigious publications - It was named the #4 hotel out of 525 hotels in Wisconsin by U.S. News and World Report magazine and one of 17 'Fabulous One-Stop Weekend Escapes' by Midwest Living Magazine. It was also voted the Best Hotel of Greater Milwaukee, a highly competitive category, by WISN’s 2012 Spring A-List. The most important feedback comes from the guests, however, and they consistently post glowing comments and reviews on TripAdvisor, the go-to website for travelers who look for real-life feedback and experiences at properties throughout the country.
The Delafield Hotel is also known as a location in Southeast Wisconsin for premier wedding and social events and impeccable corporate meetings, including executive board retreats, strategic planning sessions as wells as breakfast, lunch and dinner meetings.
A recent guest from Idaho shared her experience, saying:
“We cannot thank the hotel staff enough for the five star service we received while we were guests at The Delafield Hotel… The rooms were wonderful, loved the spa tub and shower, the food was great, but the service was beyond measure.”
No one is more pleased to see the hotel and its dedicated, hard-working staff receive praise than owner Scott Rookus and 616 Hospitality, who took over The Delafield Hotel in September 2010. Supported by General Manager Philip Lane, who came to the hotel in early 2011 with several decades of hotel management background, they’ve elevated the hotel’s well-known excellence to new levels. Lane’s experience allowed 616 Hospitality and The Delafield Hotel to take over all aspects of hotel operations, signaling the end of the hotel’s relationship with IDM Group, the previous management company based in Fort Atkinson, Wisconsin.
“We have been fortunate enough to draw hoteliers from around the country. Having these newer staff members blend with the excellent existing staff members we already have has brought The Delafield Hotel a number of accolades in 2012,” says Lane.
The exceptional experience begins with The Delafield Hotel’s setting, in the heart of Wisconsin’s Lake Country, an area west of Milwaukee that is dotted with clear, clean lakes that lend beauty and outdoor recreation opportunities to the area. The hotel’s spire rises above the heart of Delafield’s historic downtown, which is known for its decidedly Williamsburg-style architecture, upscale boutiques and shops, gourmet and more casual restaurants - all within an easy walk of the hotel.
Appealing to guests seeking a more organic, outdoorsy experience, The Delafield Hotel is minutes from some of the finest hiking and biking trails in the state - the Kettle Moraine State Forest and the Glacial Drumlin Trail - and rentals are as close as the bike shop next store.
However, The Delafield Hotel has earned top honors from its guests for what’s inside the hotel. It’s led them to share their excellent experience with friends and family and return themselves time and time again. Inside its doors, this modern boutique hotel exudes old world charm. The 38 rooms are exquisitely appointed… oversized between 500-1,500 square feet. No detail has been missed, particularly in the beautiful Kohler spa bathrooms that have top-of-the-line fixtures, whirlpool tubs, and multi-jet showers that literally bathe you in luxury!
When guests do decide to leave their rooms, they are wowed by the attention and out-of-the-ordinary effort displayed by the staff. Everyone from the front desk to the bartenders and wait staff in Andrews, the hotel’s gourmet restaurant, radiate genuine, friendly Midwest values, with a desire to exceed their guests’ expectations. They’re privileged to be part of many special occasions, from intimate anniversary celebrations to large corporate events, a testament to the trust guests have in their service excellence.
“Our mission is to focus on what we do best and that is to serve our guests with warm genuine hospitality from the heart,” says Lane.
The Delafield Hotel is located at 415 Genesee Street in downtown Delafield, Wisconsin. For reservations, including special getaway packages, or to book a special event or corporate meeting call 800-594-8772 or visit thedelafieldhotel.com.
Watch a YouTube video of the hotel: http://www.youtube.com/watch?v=WMD1Ra2KZ5Q