Logi-Serve’s technology offers our members the ability to reach higher service performance standards, with an opportunity to generate more revenue by measuring and improving service quality and delivery. — Thom Nulty, Preferred Hotel Group
Farmington Hills, Michigan (PRWEB) July 26, 2012
Logi-Serve, a pioneer in groundbreaking employee assessment and development tools for global enterprises of all sizes, has been selected as the exclusive assessment alliance partner for Preferred Hotel Group®, a leading provider of sales, marketing, and distribution services to independent hotels and resorts around the world.
Logi-Serve uses a state-of-the art dynamic storyboarding system to predict and develop sales and service excellence for any service industry including a specifically tailored version for the hospitality industry.
“Having the right people in the right roles is critical to hospitality management,” said Thom Nulty, Senior Vice President of Business Relations at Preferred Hotel Group. “Logi-Serve’s technology offers our members the ability to reach higher service performance standards, with an opportunity to generate more revenue by measuring and improving service quality and delivery.”
Preferred Hotel Group will promote Logi-Serve to its member hotels in North America – including in Mexico, Canada, the Caribbean, and Bermuda – who will be able to take advantage of Logi-Serve’s screening and development tools, which strengthen the ability to develop and select employees based upon a scientifically validated assessment.
“I have been waiting for a long time for someone to bring an inexpensive, effective, and user-friendly product to market that can be easily tailored to specific hotel’s needs and expectations,” said Peter Wilde, General Manager of the four star Townsend Hotel, a Preferred Hotel Group member in Birmingham, Michigan. “Logi-Serve does it all and does it all very effectively. The Logi-Serve product provides a great opportunity for my hotel and other hotels represented by Preferred Hotel Group to reach higher performance standards at all levels and provide a better customer experience.”
“Preferred Hotel Group has an elite, world-renowned reputation for excellence and seeks exceptional partners that can add measurable value to their member hotels,” said Eric Krohner, President and CEO of Logi-Serve. “We are pleased to be a part of their continuous effort to drive performance improvements related to the provision of sales and service excellence, whether through improved pre-hire selection or through continued employee development.”
About Preferred Hotel Group™
With a global reach extending into more than 85 countries, Preferred Hotel Group represents more than 650 of the finest hotels, resorts, and serviced residences in the world. Preferred Hotel Group’s brands include Preferred Hotels® & Resorts, Preferred Boutique™, Summit Hotels & Resorts™, Sterling Hotels™, Sterling Design, and Summit™ Serviced Residences. Travelers gain valuable benefits through branded programs that include Preferred Residences™, Preferred Golf™, the I Prefer™ Guest Benefit Program, and Preferred Family, a collection of hotels and resorts certified to provide a rich experience for travelers of all ages. For more information, visit us on the web at http://www.PreferredHotelGroup.com and follow us on Facebook and Twitter.
Logi-Serve is an IP development company with a global web-based assessment and development platform combining unique and revolutionary patent pending Visual Logic™ storyboarding technology with an advanced Triangulation™ science assessment methodology. This platform represents a best-in-class testing system that is predictive of a new hire's potential performance and/or an existing employee's ability to perform. The first in a series of products is the Logi-Serve service excellence screening and development solution which can be aligned to customer satisfaction and operational metrics to increase revenue and reduce costs.
A team of Ph.D. organizational psychologists designed Logi-Serve to be the first truly modern competency based assessment tool. Logi-Serve provides an appealing, immersive experience that has proven to be accurate in predicting how employees will perform in the workplace. Current scientific research demonstrates that posing questions within the context of the job elicits accurate responses from prospective hires and employees. Logi-Serve delivers this capability using a proprietary multi-dimensional testing method based on three valid assessment protocols (Triangulation™ Science). This unique approach can prevent costly hiring mistakes and help develop employees to their full service and sales excellence potential. Logi-Serve has already won national awards and recognition including 2012 Publisher’s Choice Product of the Year Award from Customer Care News.
For more information view the Logi-Serve website at http://www.logi-serve.com, email sales(at)logi-serve(dot)com, or call +1 800 698 0403.